Hape International Inc.

33118188

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" E# @3 O! S: s' H. ]( R, yPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

+ y4 k. E+ u. P, w/ b2 D. q# CCompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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! r, B+ O( n5 O1 X; N" \Requirements:

7 j; n; h4 M& g! X; q- Carefulness and Accuracy about data checking and data entry.
3 ~( t' S) U) \9 E- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
7 j2 e6 h7 O# Q/ |% z( Z$ Z- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
/ n" ?3 ^7 C7 n' Y) p* K; M- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
; v2 E+ M! q5 \8 H2 P6 \- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
/ `* }3 ^  ?- {2 ]3 Z- Could handle high pressure work and cold calls.
4 ?! d" X: d' @) H7 d7 ?' O1 [( W- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
6 }  r) @1 w0 q% r: B  X- Bilingual in Mandarin and English is required
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5 B) G4 P. G: @0 Q" {7 b- N4 uJob Duties:

& b+ s8 q. L" JI.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
3 k$ ^2 f8 @4 m9 s2 A- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
) [! p9 l1 `' J' ?$ Z- Communicate with warehouse if there is any special request or Inventory Shortage
" L/ s: v6 l8 B: R- Follow up and report about order status
! Z' |! A7 [! f+ o- Ensuring the safe and timely pick-up and delivery of shipments.
8 Y3 l4 L, z6 q$ g6 e- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
$ }" Y9 K; @4 L- Submit weekly inventory update on assigned Portal
; y3 `( [' X- P+ b' A0 q! M! s: F- Point of contact with warehouse for all related matters
7 T* n; ~5 B! m' G4 Y3 O' i- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
2 i& r7 E5 _- V! ~: F* {- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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( Z. k8 D7 W0 d/ k9 ?9 SII.        Logistic:

/ @8 S2 ]3 O$ [! l- Organizing and managing inventory, storage, and transportation.
; Q4 R2 A& J$ E8 s- Analyzing and optimizing logistical procedures
9 ]% D' _3 S, Z5 V2 @- Recommend most efficient means of transportation needs and procedures.
2 a! \: P. W8 J- }: [+ t+ t0 N  S" A- Support monthly summary of transporter scorecard reports along with tracking metrics.
5 r, L$ V. ^! [0 O" o0 N. Z- D- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
  B7 C* G4 k8 B( A3 q' g' @/ M) X- Collect scorecard metrics and ensure to persuade changes with suppliers.
6 U" m+ T  a/ ]. w# R$ K- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
9 W3 n1 V6 _" d( G/ ^+ t0 G- Instruct carrier agents and supervise for ample action and results concerning transportation.
1 w( B* ?5 C- w; a) A% I! a$ D! q8 m- Identify best cost effective procedure of transportation.

4 Q% J( O2 Q% l; s% }7 SIII.        Others:
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9 ~# d! B4 P. K" z- Respond to customer & Internal team’s inquiries and ability to solve problems
. _6 f& y" N7 e' u' G- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
/ O9 x# j: G& \2 t3 t, Y, O& s- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- ?& F2 X6 O& C5 j7 j! _- Work out Weekly Sales Report
; Y3 i' I4 W8 _* }4 z6 L- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

1 O  w: p- D8 E, V( _6 P# jPlease submit your resume to info@hapetoys.com, thank you!

33118188

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