Hape International Inc.

33118188

  _8 ^: C5 F% DPosition: Hape Order Processing & Logistic & Inventory Coordinator
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4 w+ `  @6 G9 ~2 g4 h+ d0 vType: Full Time
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Company Address:
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% A2 A7 U1 d) m, h# `+ v4 B, I% J% G' fHaPe International Inc
+ \; @% M$ S9 m8 j7 Q1 f& e199 Pembina Road – 2nd Floor
6 N# ]  O! L5 L2 }, ^) m- bSherwood Park, AB
$ @7 H! ^4 ^& d1 RT8H 2W8

& x- x) G5 G" @9 S9 \' BJob Description
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& E# E# f3 l! D  O* nRequirements:

- Carefulness and Accuracy about data checking and data entry.
4 O% L* Z5 p. ]/ [( _/ ?6 v- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
1 T) B% D6 L$ v5 M2 C( b- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
; k1 c$ J5 u% j- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

6 R+ {5 p5 }9 @0 A1 `Job Duties:
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I.        Order Related
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5 D0 O3 d7 H3 x: l- Check order Accuracy in time manner
  w7 a) E: {# x0 t- Order Acknowledge by email
- Order Checking according to guideline
+ Q) m6 a) y# S- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
$ W( k, X7 m' r" U+ O) u- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
" G% b- f3 H$ k' O. S; d- Monitoring shipments, costs, timelines, and productivity.
) |. K+ _$ k! r, d$ ?, \4 t- Addressing and resolving shipment and inventory issues independently
. Z$ v# o. G9 l$ \0 ?8 d& J- Submit ASN and invoice on Customer Portal in Time Manner.
9 f. L1 A. r& c7 ]3 ?" G- Submit weekly inventory update on assigned Portal
+ I+ t5 @# w7 T- Point of contact with warehouse for all related matters
$ Z& W) f1 j' }& _( F, D- Point of contact with Factory in China
" W1 P4 p1 ~1 e' R- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
( o* k! V/ t4 L+ f( t- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
' G" ^" |! i- S0 \& G) y0 R, P- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
9 T6 J  M6 {* J2 T$ Z3 z- Analyzing and optimizing logistical procedures
  n6 E( h* }" b. n0 y- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
$ C3 v7 Q, \! i% r# g! x4 o! J- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
0 p( F% X2 B$ G, f& Q5 M0 q- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
" I2 U- i- k, \- Identify best cost effective procedure of transportation.

III.        Others:
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- O- c- _9 n! k; l9 L) K- Respond to customer & Internal team’s inquiries and ability to solve problems
) E1 H4 C0 J0 v# C" Y$ F- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
1 |) I. i# C- B7 Q' ~( b% L- J- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
3 L9 J+ w/ |" q- Update system with Shipping information at order level
' q$ k1 x: L7 S2 z! b. n9 U9 i) q- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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; r1 y  i, d, r$ gPlease submit your resume to info@hapetoys.com, thank you!

33118188

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