Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

/ A9 z$ ^; ]6 }) V* W& F3 UHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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; |7 X! L0 g# b5 rJob Description
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Requirements:

- Carefulness and Accuracy about data checking and data entry.
8 Q! e0 Z2 _3 \5 E- Attendance is key factor
' K( ~0 m/ c: u/ |( M) l' V- Must be detail oriented with the ability to multi-task and strong time management skills
% ]6 L# _/ o- b7 n/ b+ J- Thinking and working logistically,  responsibly, independently, accurately and timely.
  r! ^0 ?+ w4 b3 B+ \- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
! X! J- A) a- u4 K; H) y) U- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
: j/ D' t' K4 ^+ ~8 g! l- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
! S0 [* c5 v7 l( E- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related
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% G" K+ c9 j: J$ D) L/ Y- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
# e$ }( L" d& H: s9 N- Charge Credit Card to approve payment
- Send orders to warehouse to process
" e2 {4 F  f0 w6 A- Communicate with warehouse if there is any special request or Inventory Shortage
# e- ^$ D( H. y; I4 C- |- N+ p- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
5 c4 L2 q. z) c- _  }' B) x- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
) E  e4 T+ Q3 f  C/ K8 V. z) C$ j2 @- EDI accounts related work and others as required
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II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
8 h) m6 _$ p5 h5 Y- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
* _. n2 b8 X4 n' \$ q' ?- Collect scorecard metrics and ensure to persuade changes with suppliers.
) b$ E. F- `! g' X* t& @' q  Z- q/ n- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
# Q) t  L# D9 ~3 e- Instruct carrier agents and supervise for ample action and results concerning transportation.
4 a( i9 o+ X: L- r  ~( C8 ]- Identify best cost effective procedure of transportation.

1 ^3 Z: O. N% wIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- B7 K5 H* c- v- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
6 G) d: Y1 h. L- Work out Sales or Inventory related Reports on Monthly Basis or others as required
. M1 W5 U! C4 g; @2 ^- Work out Weekly Sales Report
4 h* z) Y( Q, t. V" a, f! l8 w- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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