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本帖最后由 33118188 于 2020-1-15 10:24 编辑 . h/ D) k4 f4 R' i$ ~
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Position: Hape Order Processing & Logistic & Inventory Coordinator 9 d; L. W% T$ y
7 k* \( A" N" q9 LType: Full Time+ w$ l b* P/ r" S+ |5 i
) f: E- s( ]1 ?Company Address: y; Z+ @, R! U2 Q# V3 |
' z7 @# ~( b& B; q% X# d- x$ o( nHaPe International Inc
3 I9 s% S: {9 m( @% S: g; y7 {199 Pembina Road – 2nd Floor# c$ Z7 l3 s/ m' a0 ]* E, n
Sherwood Park, AB8 n* q' {0 d, R3 L0 ?7 _
T8H 2W80 J9 v$ s8 g8 e0 m3 \! M
. {7 p1 `6 ~- }- `7 h' y' ]# z6 ?1 R' rJob Description, L1 a) o" S/ v: \* E7 p- h
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Requirements:) J, r$ g( ?- I0 i
7 t- l" R( k, @# L+ F. |- Carefulness and Accuracy about data checking and data entry.: }) i$ M0 u5 f7 T, H
- Attendance is key factor4 T8 X5 X' O$ i' x% L. Z2 D' c! r
- Must be detail oriented with the ability to multi-task and strong time management skills
/ w, s; G. g& h9 j7 e- Thinking and working logistically, responsibly, independently, accurately and timely.
/ M" k8 z) F5 b/ o* [4 P# e! @7 {- Excellent written and verbal communication skills.' E! n- t1 z6 j' S+ F
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
8 @0 s3 P' Z/ l3 t3 u3 A' l- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
0 e& D6 @2 r6 N: O% N- Could handle high pressure work and cold calls.6 _9 M) e- V, F1 m2 n9 d0 w
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
6 T- @$ e0 C% P. t! P- Overtime may be require during Oct – Dec busy season.) \+ M; X6 W' z$ ]0 A( x* S
- Bilingual in Mandarin and English is required0 O; H6 W( h* {) u8 I, q5 j7 `
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Job Duties:
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5 h0 n8 q; V1 Z3 G9 K! |I. Order Related
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# J, r/ S2 m& j- `& m* R0 f; C- Check order Accuracy in time manner
5 e# K$ n8 N1 c0 @2 m0 `9 O" l- Order Acknowledge by email
0 z6 r4 r2 k. p3 ?+ }- Order Checking according to guideline" n; j8 u: Y+ x1 k) H. S, C
- Order/Data entry Accuracy in time manner6 @% D/ U* R7 T' T+ t
- Charge Credit Card to approve payment
# W0 U# \( }9 m3 ?' y' _ l/ {* Z' h- Send orders to warehouse to process+ s+ R2 w$ m! p$ U% C$ u
- Communicate with warehouse if there is any special request or Inventory Shortage
+ S0 C9 ]; N( O. J7 d$ M3 _- Follow up and report about order status K- f2 |2 |+ P, ^0 K; r
- Ensuring the safe and timely pick-up and delivery of shipments.2 ^1 p: v( ^! m2 z- V8 V p4 W
- Monitoring shipments, costs, timelines, and productivity.
P5 f, r, n3 s" y u ]4 `- Addressing and resolving shipment and inventory issues independently$ m0 P$ c, G& c1 T& m9 [
- Submit ASN and invoice on Customer Portal in Time Manner.
5 V' r' P, S: I: \ C8 E8 r/ N* ~- Submit weekly inventory update on assigned Portal
o: L# I1 {" A( i- Point of contact with warehouse for all related matters
7 r& K& J4 v. @3 q, l6 N- Point of contact with Factory in China
5 t& l4 C" V: d$ f6 s- Check Customer credit and fill backorders accordingly " T, b2 F" u* k! s( ]+ `4 t. I# ^* Q
- Communicate with warehouse for shipment shortage1 V8 v6 I* i1 R1 T) M, J3 r
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with account representative
3 T3 u1 O( p% b- I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
% T, k+ _) w- K: R- {( U- EDI accounts related work and others as required 7 U& I' \& ~5 ]* F4 f I# M
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II. Logistic: / }3 R3 q' p/ c$ p
" `3 U. L$ o# T& G- Organizing and managing inventory, storage, and transportation.$ G0 `& x* n4 ?( e
- Analyzing and optimizing logistical procedures% H2 F+ Q- }" ~- w7 Q, f; P# t
- Recommend most efficient means of transportation needs and procedures.
7 R: z4 O$ S/ K5 e8 \& C- Support monthly summary of transporter scorecard reports along with tracking metrics.
1 P$ G2 j% E- j1 z4 ]0 X+ L! `- Q- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.( D( ]$ q4 G6 k' f! {. _& T
- Collect scorecard metrics and ensure to persuade changes with suppliers.
' D- R6 R) B5 h9 A C- Investigate alternative distribution processes effectiveness for definite customers as required./ D; h# N* a( L# A5 L C# Q
- Identify sensitive clients and interact special customer requirements with carriers.
3 y2 `/ P. \! m( p" `. U- Develop and present status reports to improve and supervise logistics order performance.
3 D, l* i5 `. l- ]- Instruct carrier agents and supervise for ample action and results concerning transportation.
. l& U5 ^: n/ l1 |; s. s: h- Identify best cost effective procedure of transportation.7 X& z, j2 R0 d; Z) S* r
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III. Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems3 x; {. T. C' w% `6 d3 n
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner - B) q K2 r3 \7 R5 i7 V! ]
- Work out Sales or Inventory related Reports on Monthly Basis or others as required9 C! X0 w- m+ i9 Z2 V3 f' z3 P& y% b
- Work out Weekly Sales Report
# S9 {3 D# o2 |+ W9 Y2 E- Data Analysis on Weekly Sales Through Report for 2-5 key accounts( A" }" v* H. ~$ S( D" } f
- Update system with Shipping information at order level
( A f; g: T) O& a+ J4 ?- Assist Auditing’s request for Order Processing related procedures; L5 t. u0 V: z7 G- f3 f
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you! |
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发表于 2020-1-15 11:07
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