Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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' w0 v, f" q* YType: Full Time

+ Y1 P9 b9 B' @" D! pCompany Address:
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HaPe International Inc
' O' h3 |( f. P1 N199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description

2 L% b& _' U7 m" o5 |7 P, |5 v+ MRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
' S; ~. t; m% x/ K- Must be detail oriented with the ability to multi-task and strong time management skills
5 Q2 Q2 w4 v2 _4 N5 _) }- Y- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
1 a# M# x( j- j5 [- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
; H) ?( j# S' w( _6 ~( E  L- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
$ t# w4 g& f3 |; |  E; P, L- Bilingual in Mandarin and English is required
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Job Duties:
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0 Q5 _0 ?" J" v5 p. nI.        Order Related
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% `6 s9 z5 \1 O- Check order Accuracy in time manner
; ?5 l! m  B4 g4 R% ]& c- Order Acknowledge by email
- Order Checking according to guideline
& Y' P* n2 i6 i/ C( N3 P! j- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
! X- L$ d; A. S8 [- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
/ d( A' y* ?2 k& ?# @# P" J8 j- Submit weekly inventory update on assigned Portal
" b: `& Z2 Z( X3 F) c6 Q/ A" x- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
: G1 u8 v- p5 f- Communicate with warehouse for shipment shortage
4 `) W  P( E" U$ u6 J- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
0 P* W$ `) I) c3 M; }' q  `- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
' u7 f$ l8 u; I- EDI accounts related work and others as required
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8 A8 P+ _% Y1 z9 E1 T8 O# ]% q5 A4 iII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
( @) H8 q$ s0 }7 I4 i$ T- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
  s; n2 B' ~! f# J' T2 t" h- Investigate alternative distribution processes effectiveness for definite customers as required.
6 Y8 W3 B- q+ q) R! D- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
7 l  C. [' E4 a& f. X# W8 ~6 h- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
' Y8 p( G9 i% \) f/ U: Q; D- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
) l& T+ `" I! c+ _  ~4 ~5 h- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
( J* J* O5 {8 w* Z& @: X# \$ y- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
2 q  L5 R/ ~- b6 J- Assist Auditing’s request for Order Processing related procedures
9 h: e3 m& Q' r2 v8 q# w: Z- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

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