Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time

Company Address:
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& s' Y2 ^( w# D% U1 `! pHaPe International Inc
' Q& \: V2 O/ \5 C* P199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
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Requirements:
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: c0 \. |5 Z1 x# S/ `- Carefulness and Accuracy about data checking and data entry.
$ ^+ b9 |1 l6 ?" _- Attendance is key factor
1 c$ J1 ^5 G; p7 |7 }$ o/ y$ }- Must be detail oriented with the ability to multi-task and strong time management skills
' Y3 Q9 L1 ~$ p: m5 Q- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
* E; m) V3 m' H% r- g4 J" t8 @/ T$ L- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
# e- m4 G& ], J8 O$ T- t5 E- Overtime may be require during Oct – Dec busy season.
. R  F' ]% \  [  y- Bilingual in Mandarin and English is required
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: ~& ?( D. H( M! V! l- [( qJob Duties:
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I.        Order Related
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6 Q) C0 _0 t6 t7 j9 j0 J! @. h- Check order Accuracy in time manner
+ r& _- @9 M& ?+ @' a6 i! b) G: M- Order Acknowledge by email
* I+ I6 X  o: w+ Z- Order Checking according to guideline
) b( q5 S# {  ?, g/ i- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
) N( i  q9 m+ a- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
' Q4 d( @. e: `* g- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
8 c: _8 b' P" d- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
) q$ u" J! |+ X$ {3 D- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
7 q4 d5 q2 s( z3 U  r# c# o- Z" J- Communicate with warehouse for shipment shortage
+ j2 }7 o; r4 K1 ?4 x6 c- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
5 f/ E. Z' ?/ Q' g  B, k' P- q( I- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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1 ^, v: S0 B2 kII.        Logistic:
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' v' L3 y) g  I4 i, l: q- Organizing and managing inventory, storage, and transportation.
2 X$ B) q; I# w+ p% c" z( k& n- v- Analyzing and optimizing logistical procedures
4 `7 M  V& ~' o5 ^+ [1 r+ X- C- Recommend most efficient means of transportation needs and procedures.
6 f7 W7 P* O( A- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
5 W  @" X4 t3 H8 @3 ]9 [  h- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
; @+ f/ C$ o. O, U. q  b' @+ b- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
0 @0 I9 r) z0 X! ?7 ?5 p- Identify best cost effective procedure of transportation.

III.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
) e. ?+ Y1 G5 O- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
, {+ g- f! N0 z# {6 t- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
. X. g; ?; G. b- e3 F5 ]* @- Customer Service and other duties as required.
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$ w& W: ~4 p% CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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