Hape International Inc.

33118188

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- q, b1 ?4 e% z  h: a* c  XPosition: Hape Order Processing & Logistic & Inventory Coordinator
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Type: Full Time
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Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
1 c/ ?- b" ?3 q! rSherwood Park, AB
5 a1 `0 Q% b) o: t- ZT8H 2W8

; e+ u  ^+ n# ~. @! A# ^+ A' KJob Description
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. v5 c  Z" d0 d& gRequirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
& |5 R; d( K6 n$ `- V& O- Thinking and working logistically,  responsibly, independently, accurately and timely.
7 R2 N; g( ^9 r. X1 D0 l2 @- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
7 S0 M9 S6 h; Q1 m& V- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
! |" I+ N* F+ |9 w/ u! X- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
" S/ s! _4 N( @4 a# g- Overtime may be require during Oct – Dec busy season.
% I! P9 k& U# A4 _- Bilingual in Mandarin and English is required
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' ?' H; V" i. n: @9 {Job Duties:

* n5 f% q6 u7 _( n8 FI.        Order Related
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; G0 h  \: K7 b/ H4 Y1 q- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
1 A9 ]4 u5 H! v/ E' Y6 W7 ]0 E8 b- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
8 _1 J. r) O) }" X# R( ]/ j- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
2 ^+ A8 T1 o0 b( |% _- Submit ASN and invoice on Customer Portal in Time Manner.
* {  x. X9 }( Q/ V- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
& X) Z, X( ?# O0 _3 g7 u- Check Customer credit and fill backorders accordingly
/ q9 B$ G+ ~( i- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
+ |6 B$ o+ ~# ]% b" y- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
5 n; d! N) W8 S: Z- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
9 a# d; E3 r8 v0 U  x" e- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
1 f$ v5 }, k4 j! Q3 z' D  Z+ o+ m- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
4 J7 |7 |( _0 q; |/ E% ?- Identify best cost effective procedure of transportation.
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4 \  \+ J# B- f8 T* cIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
  j; Q# S9 p0 e# f% }- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
* o1 J  \7 L9 z! R0 ~9 q( K- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
( M& K0 F: w% P) ~) E5 T% ^' {+ ~* ^- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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