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Key Responsibilities:: s1 ?( d, n" d
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.7 h0 W9 o- V; J
• Post advertisement
) E: A; {& O4 b5 r6 A' E• Answer phone calls, and respond to email and walk-in rental enquiries.
2 m( r% \) L0 b8 i `• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.7 Z$ i; ~' l" _% b/ |0 b% P
• Schedule and complete suite/house showings with prospective residents.# N& U/ a! \7 p: Y/ U3 r
• Enter and set-up guests and new residents in a database.
! J4 ]4 Z9 k6 T• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.3 ^9 Q$ [+ c' Z: ]2 E9 {6 V9 d' ?, \
• Schedule and complete move-in and move-out inspections with residents.
4 ^2 ~; N+ v! E9 n8 q" K# j• Perform route inspections as required.
! a: K) `) U, L4 b2 \# @1 P* Y• Assist the Property Manager in administrative tasks as required (security deposits, leases).
. U# o7 [9 B# b" F; }) L• Ensure compliance with the Residential Tenancies Act in all procedures.
6 y, @6 C! E) k' m/ s• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation." I+ x5 X. K( g" m/ ~+ g
• Ensure local, provincial and federal laws and regulations are being observed within the community.5 f2 U9 O: g# _7 K) m
2 T" ~& v! ]1 g; d9 `# SRequired Skills & Abilities:
" O, f5 n1 F8 W! P2 z6 Z• High school graduate; Post-secondary education is an asset+ }+ U* Y! X9 t# ~/ L! K
• Two years relevant experience in sales, leasing and/or customer service is preferred
/ y2 d" I8 D( S. E! e• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)& e- b- {6 i" g: e* q% z/ y$ Y& g- \
• Strong interpersonal and organizational skills
4 U2 o" a/ s: `1 ~ j( A7 Z! N/ |% x• Exceptional communication ability, both written and verbal
R C+ `7 W6 K( b% h; B• Must have own vehicle and valid driver’s license. [$ b, C- N" S- D- Z9 H
• Proven customer service and resident relation skills
: C6 z& x& Q# o6 G" t; A, S• Must be flexible and willing to change roles or responsibilities as required* ^7 {6 |; r, t, w% Y$ s
• Security clearance required upon offer of employment0 @8 |1 v: m8 X) F1 ]2 y6 N
• Must possess a sensational customer service philosophy
7 N6 Y# A( F4 V. u8 P, u% P1 k• Highly organized, results oriented and ability to work in a multi-functional team environment" U6 g) L0 }& x# u
• WORK AT HOME (Southwest Edmonton only)
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, E6 s% F! Z* L+ WPlease email your resume to annagao13@gmail.com9 b9 L' ?& }$ e# X
Thanks
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