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Key Responsibilities:5 j5 t5 [3 ?; ~0 Z; ~! z
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
! W4 p1 m+ u" i5 a x9 h6 ~9 s• Post advertisement* X! m4 }+ J. z: p) M. ~- e" r
• Answer phone calls, and respond to email and walk-in rental enquiries.
7 Z+ |) O1 _: z. ]• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
4 X9 n" b) |# c w2 W• Schedule and complete suite/house showings with prospective residents.
3 C0 L, L& p% T0 I• Enter and set-up guests and new residents in a database.
, z8 u7 ]9 w! E5 ~2 z( p$ M$ K. M• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.; q6 A& V7 w) b
• Schedule and complete move-in and move-out inspections with residents., V2 H+ h' Q2 {2 @* i
• Perform route inspections as required.- b1 S, a+ A$ J" v, X' J
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
% H6 s6 ?% D% P4 b1 w1 L• Ensure compliance with the Residential Tenancies Act in all procedures.. o4 C* X% f& g4 U
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation., `( k( q: t, e# i0 t( N
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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Required Skills & Abilities:
( O) m% u$ V2 q• High school graduate; Post-secondary education is an asset5 k& v+ P4 h; F
• Two years relevant experience in sales, leasing and/or customer service is preferred
$ K& B" L# V3 g. g• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
, m: j3 l) y1 c1 o. V& g• Strong interpersonal and organizational skills( X8 ? ~5 ^ E1 e, ?/ Y
• Exceptional communication ability, both written and verbal8 y) Z# `4 d; Y, o
• Must have own vehicle and valid driver’s license
" Q: p. C/ w) I" V• Proven customer service and resident relation skills
3 N. w+ V, j2 d• Must be flexible and willing to change roles or responsibilities as required8 L3 q& n# A# d
• Security clearance required upon offer of employment
% z% i+ W: G& [- B5 g• Must possess a sensational customer service philosophy+ `# p; @' g) V) _% n' N+ R
• Highly organized, results oriented and ability to work in a multi-functional team environment. n5 }; A! {. r9 B
• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com) m6 {8 K+ N2 w5 j$ \0 E% _* i- L
Thanks: w, d- ]" k9 z* J& P6 c+ ]+ h
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