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Key Responsibilities:
" E d" J7 M, k! f" o5 Q# \1 a• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.. a) j0 _% g, v& }4 }! K; C ^0 U/ v
• Post advertisement
8 _! M1 x3 U% {( [' m) C• Answer phone calls, and respond to email and walk-in rental enquiries.) H9 m) p @6 H; o9 |
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.9 e; T9 O7 [, x+ x4 k
• Schedule and complete suite/house showings with prospective residents.4 v G( j5 s2 m8 ?( v
• Enter and set-up guests and new residents in a database.
. T" V* b% }3 X ^1 q- `# ?• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.: I' n% v5 u' S$ \5 x) w
• Schedule and complete move-in and move-out inspections with residents.
E8 ^7 k) H& v: k• Perform route inspections as required.: Q$ Z" b& h" o4 ?8 G1 o
• Assist the Property Manager in administrative tasks as required (security deposits, leases). i1 g* {7 Y7 u; [+ t6 o
• Ensure compliance with the Residential Tenancies Act in all procedures.
# b0 r0 l+ ^/ u. M+ ^+ e: m• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
9 ~ y/ ~, {) b, F• Ensure local, provincial and federal laws and regulations are being observed within the community. l* F/ \6 u1 m8 M
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Required Skills & Abilities:
J/ i0 f9 s1 X: P3 n: z1 D2 c• High school graduate; Post-secondary education is an asset
3 Y+ u) u6 O& x8 y8 x5 {& H• Two years relevant experience in sales, leasing and/or customer service is preferred6 p& s1 r' \" L0 w$ w* X
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)0 w. p$ w3 D' L- V \
• Strong interpersonal and organizational skills
5 c+ R# W& _ E: |; Q* s• Exceptional communication ability, both written and verbal1 v8 u; q( |7 a, s3 O. s
• Must have own vehicle and valid driver’s license
0 h# K! S2 t$ w4 M• Proven customer service and resident relation skills/ \) ]* n* x/ K5 ^
• Must be flexible and willing to change roles or responsibilities as required6 E$ A5 l0 K9 J" T/ e2 }/ D
• Security clearance required upon offer of employment' x8 }& b* U! z( R
• Must possess a sensational customer service philosophy
; a! a. f7 n0 I' h% z• Highly organized, results oriented and ability to work in a multi-functional team environment
) }0 x' Z* F4 E! X! x• WORK AT HOME (Southwest Edmonton only)
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Please email your resume to annagao13@gmail.com
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