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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
5 y5 R& g. Z8 X# J8 F有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢- y3 `0 a$ Z% n# k1 e
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Responsibilities include:, {; L& a. u# D+ b( e
% m6 W, l- ]7 ^/ a3 E4 i* J! BWorking closely with marketing, sales and programmers to facilitate customer system integration.
6 v& J3 `' a* aWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
. y1 @/ S, j. F$ iTechnical support and troubleshooting of client software implementations and customer issues or problems.+ i7 I4 P1 Z8 O0 j! L }
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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! B: Y9 ?# I$ x3 H9 l5 mRequirements:
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6 ^; t# `5 d# X4 J t8 ~7 k. e- Advanced computer and technical knowledge1 m) d% a1 E/ K: ^; q
+ I3 K# r" t7 H' B; O5 E- Ability to solve complex problems in an efficient way. r6 _" Q- l* ^1 [8 f, O4 @# A v5 ?
}' y! d4 l% |: C3 c- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset0 {+ F* L' p b0 V
- x$ Q5 X: ^6 I" o7 T- Post-secondary education is an asset
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+ Y. G" U8 E s6 B; S- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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