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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net7 R7 ]; {: _+ X' t+ x& T
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢. D! b, Z4 k: L, E6 a2 }) m3 {
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Responsibilities include:$ x. J$ C5 N- k
9 P( {% H9 h( p+ N+ M7 z- [Working closely with marketing, sales and programmers to facilitate customer system integration.
1 [3 j: j0 w; j8 ^4 k' MWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.4 l: S0 a" w" h' |* Q. V8 d; t( H0 O
Technical support and troubleshooting of client software implementations and customer issues or problems.- Q/ |* m7 ^1 ]- u7 R4 p9 f
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.) i8 o4 V) J9 `9 ~7 ?! ?
% D3 K q! ]4 i u4 l ]Requirements:% l- B, e: I/ m1 H/ C; @# z9 N
5 U+ ] E1 K) e% }1 E# d- Advanced computer and technical knowledge& V7 K$ {. @, @9 q
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- Ability to solve complex problems in an efficient way
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% q" F1 b# K5 X$ Y0 V4 i6 {! U- Ability to communicate in an effective and constructive manner with customers or potential customers% S" ?3 X7 y: O5 H. h" I) {9 R
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- Previous software support experience is an asset
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- Post-secondary education is an asset% a( c: V! Z7 [% s" g8 P) S4 T" b
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- Intermediate knowledge of database and web-based software is recommended* C/ k0 m8 r5 Z, ~$ K0 U& [
u$ l- f* r3 ]- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended, K! p* T1 L2 ]! k, e
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发表于 2013-9-11 11:32
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