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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net6 A" _0 W' r$ U$ c5 z0 |
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* `, I# `, H: \: [# Q% }
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Responsibilities include:+ T `: G' @) x9 ^2 T: S! b- Z7 H9 j y6 h
: v$ c) i+ z, h- q) e& @4 @Working closely with marketing, sales and programmers to facilitate customer system integration.! |# ?$ I- n" u* h$ J+ h9 y
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ r$ u3 }1 v7 f% f# yTechnical support and troubleshooting of client software implementations and customer issues or problems.
) D; }/ F" q, J' s; _3 \& L. O# bCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.2 [+ u: F* Y0 p8 D- p" p; C. f
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Requirements:# }% h7 z3 ^- Q" _: k* J% [2 {' Z4 `
# o b4 L" A# v4 a7 l; r- Advanced computer and technical knowledge7 W+ o9 s* b7 w9 U* Y! i1 t
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- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers& z L% a& x1 J( Q, L" B
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- Previous software support experience is an asset
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5 _3 ], a* n8 F% r6 h7 b) f c- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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/ y; k* L3 S1 w8 ]) e1 s" @- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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