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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
3 R9 i8 I$ N, K8 o有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢8 |3 A( P& X3 Z9 V5 {; ~9 H9 |
3 g/ j+ @+ \. A6 FResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
# x/ B3 t$ Q( u) y# fWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.0 R$ z3 \% E( Y) w' L
Technical support and troubleshooting of client software implementations and customer issues or problems.
: Z6 C" \$ F/ N @. t; eCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting." V- l5 ?; H( ^( l& O: R1 ?5 {
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Requirements:3 N0 z( m8 q" @. }8 {" B6 z
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way3 \2 X! B- C2 v, g
* F3 }' A% P4 f2 a \+ |- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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5 ?, U7 E* N7 d/ Z. m, P8 K3 e9 n3 i- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended( h1 t, l: @8 d l: y4 r
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