[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

4 x! J" T3 L, m# |0 S& P1 g& Y8 C7 {Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
" y: Z0 f7 ~" b1 Q: y; y) W1 pAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
& N# p& H. i, P0 M•        Answer incoming calls and route calls to appropriate person
" e9 X/ m! h& Q2 Q1 ~7 D, @) d  r( P•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
- d! \+ r9 n* T4 N+ j2 _•        Order and maintain office supplies for the front counter
3 U9 H( l& B2 v, \' U' Y' L•        Perform general clerical functions such as photocopying and faxing documents
& _, O+ M( q5 {+ y: a& G0 f6 e( H•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
6 U- |3 S) O3 e. w•        Maintain and update the information boards with upcoming events
* b3 m5 y' J- b•        Assist the ISP team in reminding clients to appointments of workshops or other events
; D, n% ^9 r: |2 ?0 T! r6 n5 N•        Keep the reception area tidy and clean
! m& D8 X7 g$ _4 p7 ~1 d•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
) X1 l2 I) n3 Z. a, }! d! }, K# N•        Excellent communication (verbal and listening) on phone and in person
9 P$ }' Q" U: I( j•        Fluent in Mandarin and Cantonese as an asset
8 h0 w7 m' G/ r  P•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
! _: C" R( R6 ^" B$ P- a•        Sensitive to the needs of immigrants with multicultural backgrounds
& A9 b. a; K+ B) l! K3 r•        Ability to work effectively in a fast paced office environment
1 O& f6 [! r" ~! f$ e•        Knowledge of immigrant services
8 a5 [" u0 m; W2 o$ \" a
Qualifications:
% d: Y% a% X: T# ?/ O$ N•        2-4 years of office and clerical experience
# ]2 H- `! N/ p! y) q•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
9 L+ f  g' s# f2 N& k5 N•        Ability to work well under minimal supervision

4 w4 P/ P& G9 ?: f0 v- L' [3 gPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
- a3 A9 D5 N- t; N4 BNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
6 R8 j1 {2 _2 H! p

ASSIST

招聘已結束。
Hiring Closed.