[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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- f0 t. W; F; L* b" P, ~* W/ HPosition Title:  Receptionist/Immigrant Services Worker
" L4 b! Q8 j% F5 x( n) e' ?Hours of Work: Part-time (21 hours per week)
( c  x& R7 _) S7 ~( jAnticipated Start Date: The candidate is required to work immediately

) E  m& H3 }3 ^2 \Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
% X3 D' o9 ~" n  X4 H3 Y* N•        Answer incoming calls and route calls to appropriate person
; P5 \0 ]) g! i# o) i•        Take and deliver messages to the staff of ASSIST
3 m+ g. {1 z1 Z" U•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
3 c3 P4 l! W% Q# W* B0 I' t•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
/ |9 A! H' ?3 O•        Perform general office duties as assigned
# I: ^$ b/ V2 X; Z/ M; H" ^8 L3 _•        Report to ISP Program Manager

6 I' P2 ~/ k! A- g- ZKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
& E" k8 \$ U, G( m$ ?% z% \8 l•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
+ W2 `% w; C$ H" Z6 V. _$ B•        Sensitive to the needs of immigrants with multicultural backgrounds
$ m2 a0 }4 L7 F* |, Q: A•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.