[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

  I. j% ]! A! ^; o  W" hPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
3 d* n; d9 ]5 ^- l- _Anticipated Start Date: The candidate is required to work immediately

1 l# F- [" x2 r. i7 l& |Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

" f+ W: G; n. V  D0 PKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
1 t9 X6 ~# f/ q9 ?& K1 d: u1 [6 i•        Take and deliver messages to the staff of ASSIST
7 c1 b3 t. {2 \  y: z•        Welcome clients and direct them appropriately
9 E6 r& w2 ~+ X7 f0 R•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
9 r2 \1 k2 h$ |& K, n•        Maintain and update the information boards with upcoming events
4 M1 O7 B' |  u•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
. D7 y; [) {* \# r2 _8 `/ z2 h& i- X•        Maintain front counter service files
! t7 h0 H; p- f" j+ q3 _•        Perform general office duties as assigned
•        Report to ISP Program Manager

  |2 M2 ^1 @' w$ H, o4 P: p# VKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
9 ~; a  E1 s" r: n- E& f* A•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
: T0 \/ X/ Q' t; N* B' ^$ H% z•        Ability to address multi-task and set priority appropriately
* z0 k2 T3 T* R: G$ ~•        Sensitive to the needs of immigrants with multicultural backgrounds
5 D5 l1 J1 l  f' D•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
" x: h$ R5 H7 N+ n& U5 ~
+ {) j' p: E; V' [Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
. W: J" u. `0 ?* G•        Ability to work well under minimal supervision
. F% ]: Z  @( v. y
4 Z  g1 S. U3 e4 o) b( LPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.