[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
( u# T0 k9 `9 n* Z( s; DHours of Work: Part-time (21 hours per week)
  y) r8 l4 U( @" E0 WAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

1 A6 O0 j* W$ A+ Z5 W, {* gKey Responsibilities:
: C, B5 K! c1 D$ ]•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
! H1 U+ c: k, D, g* G3 O3 l•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
1 n$ j. s4 i+ u+ H•        Maintain and update the information boards with upcoming events
$ ^* ~0 b* m) Q/ _+ J1 [•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
, w7 R" M- Y! C2 h6 S% W& [•        Perform general office duties as assigned
, i+ ?" N; o5 R; \+ Z•        Report to ISP Program Manager
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# \5 J; d6 `+ }! o( S5 YKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
7 J/ H3 @3 P% F$ b& q6 Q' \•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
) N) s3 z- E" |* m* \•        Microsoft Office operation skills- Excel, Word, Outlook
7 g' Q& `, S2 k2 X$ }2 A- {•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
3 h% i4 T$ E$ N/ a# V7 A2 e* T•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
& D" P2 h. [$ ~: S4 U•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.