[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
: j' `. }; p6 J9 e2 C! yHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
9 o8 I" ~2 X3 v: ~+ m" n' i1 h
$ q# e9 [' Q/ ]7 WPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
6 V# W, \6 z, C$ t/ p1 ^
Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
8 j) y# k: A3 ?% }6 k* Q* }* ~3 Y' ~•        Welcome clients and direct them appropriately
0 N1 ?' C. g* x' z& N2 b/ K•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
+ k) Y0 ^% w! H•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
, y, _6 k! S  l7 n•        Keep the reception area tidy and clean
4 B$ Y2 Y; w- a; d: n- @  V* p•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
7 N* ~1 K5 n/ r; _
Knowledge, Skills and Abilities Required:
5 D9 t  @8 T* j4 n' |•        Excellent communication (verbal and listening) on phone and in person
3 a4 J7 a, A# ~/ |: T•        Fluent in Mandarin and Cantonese as an asset
4 b9 f% l0 ~* P3 C3 i2 X•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
9 t/ i, c) o- L' w- s" z; U+ j•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
: J/ y+ d6 H" b3 l* t•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
! d* S9 W7 u1 @8 h+ B! q: Y8 J; t- F
6 ]4 Q% K0 ^5 `7 FPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
) w- S2 g! i2 Y- e' |7 ^Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
$ g4 W/ |# r6 \8 \+ O+ R8 c2 ^3 }( }

ASSIST

招聘已結束。
Hiring Closed.