[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
5 y* ]/ ]8 q$ p  g, L' N6 lAnticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
$ Y. I  ^4 e+ {0 [! N
Key Responsibilities:
$ R9 C% X* d8 z2 F8 L( J•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
! M) S+ o! Q% y4 a8 U•        Perform general clerical functions such as photocopying and faxing documents
' Y: z6 j0 B/ j" |. `•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
! e1 N. E9 q- I  X9 c* s" s•        Maintain and update the information boards with upcoming events
' {) J& O# v% U# J  |- ~•        Assist the ISP team in reminding clients to appointments of workshops or other events
+ E/ \& W  y) i" y•        Keep the reception area tidy and clean
/ k; b! W3 g; U1 u; C/ t•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
/ i* H2 c' d' P& U•        Perform general office duties as assigned
% q/ `/ G: ?/ L: |/ Q•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
+ k) H+ F4 q- F3 P/ \; T3 j•        Fluent in Mandarin and Cantonese as an asset
) g' |0 m  i' j•        Good English writing and oral communication skills
: D9 ?$ ]* o( |% \" Z•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
) ]& m' f4 ?9 _•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
2 g( _# h( e5 W, a0 `! c$ }•        Ability to work effectively in a fast paced office environment
, v8 P7 Y" O) d4 o1 [8 ]•        Knowledge of immigrant services
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Qualifications:
! u$ L! @+ m1 S. L! ?) m8 P•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
: j* Q0 b- K" J+ I6 @# ^•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
8 d# `! ~0 b! A7 T3 z; nHiring Closed.