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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca& \8 Y! s6 A, i3 z
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011
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Scope and Purpose of Job( z! ^ b/ N3 K; v- @; |7 _
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.$ v- U* @3 D* }, \1 X
Major Responsibilities and Accountabilities
, B' d- Z# Y* l• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.3 w' G+ C: E3 o2 y& \ u
• Answering all technical questions concerning mechanical functions and software operations.; r s* `& D9 ]3 p+ ] O' h
• Assist with troubleshooting ideas on technical and software problems
0 d2 X6 O2 t+ \* q( ro Test all new patch versions of software prior to release3 c7 w, D9 y! z: e5 H; Q
• Assist where needed in application questions.% y+ q. B6 C$ m
• Check all technical documentation for correctness prior to field distribution.9 ^& c* l. N8 Y" M
o New parts and replacement parts and installation procedures# L* ]- ?& P; O4 D* v: h2 {% p, q
o Translation to Chinese and other languages if needed
- E4 C Y. h+ C# g• Track and report all warranty failures; H5 Q. j4 ~) F/ A5 n& H
o Make monthly report to Product Manager and 3rd party supplier. O: [' B% U' k3 ]" m
o Recommend remedy to improve product quality and design.
8 e0 p# M. x! _: s9 m• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
& j* {; q& ^- g9 o* K: v8 To Run field Beta test sites and any new idea testing and make reports7 `2 }7 x) |2 h4 ]
o Assist in information gather for any new product idea.
J9 j3 @1 k% f S' Do Assist in writing and new product specification+ m( T. L; O6 l2 w' o! |
o Point of expert contact for implementation of features/functions.# v: k* u. @0 P5 X$ S2 H
o Act as technical applications expert on development team.% k1 A3 y, f% y, P* W
• Assist in Sales support & training.
% O1 n1 Z* s' |5 ~2 m• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools./ e3 T- _7 q" {0 a% S; ~
o In rare cases where no other solution exist to travel to customer site to solve technical issues.
0 F6 q I7 @, \+ kHuman Resources and Organization
' n) g1 ~) l! I# x; Q% j( Z• As a member of the DC team, maintain a team spirit at all times.: c) {' _, ?9 Z- p/ e
• Let customer satisfaction be an influence in every decision you make.
) b, J. A g" l' j) s) q) G• Communicate information efficiently and promptly to your Team and other management.+ o" g( F; K3 T% {0 j. A! f
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Authority Limits! `5 l. w8 V: [' i% V5 r
# d. H+ J5 X8 D) a& z- i0 u$ dQUALIFICATIONS
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7 x/ y9 J' x1 I% WEducational / Professional Background Technical School Graduate
8 U+ K4 Z4 l2 s1 Z% R. \2 E& |Professional Experience (Years and Field of Activity)
# C& J+ g! o9 F7 S4 A( R5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers% B: D$ I4 q, ]) j$ G# X% l
List of Skills/Qualifications
3 m" z( n% w% A! I- i q9 N• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes.
# J: l/ F5 K# T9 R, Z• Background knowledge of dispensers and software
6 A5 q) w( _/ x' M• Proficient in software use and writing.; Y: I; Z1 }0 y% b Y9 G0 p/ s4 i
• Excellent communicator both verbally and in written reports.8 d: Y2 x; ^$ @; E+ M6 D& m" @
• Ability to travel worldwide.9 K( Y/ O! F o# C; c* p# }
• Speak Chinese & English very clearly. L0 W0 c2 X$ N( `! N s. O3 c7 [7 y
( Z/ g8 [$ d; L; a- Y4 v# W: W i* eLanguage Skills Read/Write English & Chinese
6 A6 p2 I3 j4 T8 F2 KPersonal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)
7 U+ `- q2 q& o. x; J6 P0 Q7 MOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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发表于 2011-11-3 21:29
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