Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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2 A$ c6 O7 X! EThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

& z2 G$ W# B$ l% J& H# N3 tJob Responsibilities:
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: _# f; X% g& ?' h! D, I- ], eOPERATIONS
: o3 z5 A) f: ^) j8 R  z% A•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
( X7 T# B, C2 |5 E$ w; ^•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
* M0 p. ~: q7 E0 V•        Develop and implement a comprehensive volunteer recognition program.
$ q% ~  `; }* j•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
2 {$ }9 O6 q6 G6 P+ [; e•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
) s' v8 P5 w& e•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
2 y. b/ m+ N) e, H. l•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
$ A, H. }, g0 ~: O; _4 F•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
! [! n1 X3 l+ O•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
! C. n. g6 f" c3 `4 t+ G•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
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FINANCE
6 b/ @( u7 S/ t•        Ensure the program operates within approved budget and be familiar with potential variances
( C  m) i; [! G5 N•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
# o) z9 e; f2 D+ S' x5 {•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
! v4 l. c( x4 ]! ~. V3 b3 T•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
' L% K. i' }( a% ~* D/ D•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
/ \  \8 i( f+ h; T* GFax: 780-425-7467
$ n4 X* ]# h: TApplication deadline: October 29, 2010