Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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& \6 \" u$ G! H4 Y+ o* m* RThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

  W; @: x6 B& H$ E+ MJob Responsibilities:

OPERATIONS
3 L9 P5 F* s* X" U5 X: C" p•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
! [& K" e2 ?1 \7 ^3 _; {6 {: R- o•        Maintain the volunteer files and update the database using Raisers Edge
0 l. B; g3 n. I% w) C2 E•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
: s' T; L% ?  D; z& [3 |& l( d% w2 |•        Identify and implement best practices in regards to volunteer development.
# l: A& I. q  I; c4 U•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
# c$ h! \0 R+ ~8 i* ]2 ?•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

2 ^6 l$ W- I) \ADMINISTRATION
* k- ?: J& n& M! H* O/ z) r# Z•        Develop and maintain job descriptions for each volunteer position
' i- _! i7 E! |, K. {•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
( \- h) |0 T1 X+ \# _: u  x•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
) S4 H5 m8 _' y9 r, C•        Prepare a regular monthly program report

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FINANCE
5 ?; e* M$ A/ L% Z! c•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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) Z/ S2 N$ c* ?: n, ?3 M+ m: qINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
+ C8 I9 p3 V: ?3 n•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
  h% |1 T% v( L/ l" N# F" m•        Follow up with correspondence to outside agency volunteers as appropriate
% l* C8 @/ V* A" N) v2 w•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
8 _/ _6 q- K; l7 ?/ {6 s•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
; F0 [% M( A( c) H  r% s8 J( o- k1 ]•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
: Q) h% x* E6 e2 B•        Sound judgment and ability to maintain confidentiality
& p% l9 d, S3 _& K5 P" n; J+ j•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
0 T. n. D% G9 N" I1 y8 N; T% ^Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
/ a& D/ K/ P: R# d: y  O: a4 OApplication deadline: October 29, 2010