Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

+ L5 A. B8 r, O: BJob Responsibilities:

OPERATIONS
( B9 Y- v& {8 T•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
5 c2 Z2 I5 \& F•        Assist in development and implementation of policies and procedures for volunteer services.
9 E) s% _* Y6 N. n! O+ w3 r•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
- c4 m/ [# z, c, [9 Q•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
8 i4 k( q4 O1 R+ h: v5 f, A7 \# S# K•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
* X9 Z) B$ E! B  [7 M•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

* ~  @7 d. u4 [: p* n( gADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
0 B, D% Z9 {! U•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
+ b6 X; C; r3 H•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report



FINANCE
( ?, H) p  ~& _) T, \6 t•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
- @6 K1 H+ ]/ L5 p, \•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
* G, m" b' c6 y% i) H! C•        Attend external functions such as volunteer fairs, trade shows, and special events as required
  A6 T7 l3 H0 d0 E  o
) l' e+ h  Y0 I8 r; l0 O  |Qualifications:
' Z) N8 ^- V0 \: {" n: R" _
$ u7 `3 @4 J* G1 `•        Minimum 2 years experience in Volunteer Coordination
5 S, t! p% R2 ]4 h% t+ d( l; g•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
* i/ k/ N+ b6 J; `$ |2 a•        Knowledge of Raisers Edge software would be beneficial

2 E' ^& Y. s# h: qHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010