Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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1 O3 x" i! F& n3 h. lThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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" x7 I3 d) B' y; w, r* ]& cJob Responsibilities:

OPERATIONS
3 N' @3 [; s! u3 d6 W•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
2 `5 V- Y, M/ C: B4 b5 O" `" |) ]•        Maintain the volunteer files and update the database using Raisers Edge
/ D' }4 Z% H6 l1 P: L7 O4 |- S•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
6 t- H5 a4 ]4 k* U+ [, A# H•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
' x  V" c2 g1 O6 |* J•        Identify and implement best practices in regards to volunteer development.
2 v2 y2 ]3 W+ R% E•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
( {! }0 M; t/ U1 {) c•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

( a' V; e- t0 G& lSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
: }! `+ e7 P3 m; I•        Maintain secure volunteers files in accordance with privacy legislation
1 }- `- ]9 F$ i& x+ U* H) Z•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
7 N7 b3 N  W) a* ], i# S•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
7 U* S/ i8 B1 z" c•        Maintain monthly and yearly volunteer statistics for reporting purposes
4 k( {3 j) g8 F4 @, W•        Prepare a regular monthly program report


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* t  X( F" |8 \- Y- @0 HFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

2 n5 t# z5 ~. ^( S% v; l0 qINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
* P3 s. K' s' E1 E" ?' u•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:

•        Minimum 2 years experience in Volunteer Coordination
, N/ C1 W  k, z+ L$ S: `•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
$ x( \6 b1 d0 H/ q•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
) X- N  A+ ]: [: a•        Sound judgment and ability to maintain confidentiality
1 }8 w; D$ G( X) x# g8 g# p•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010