Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

" v5 f$ v% Z$ y, R* f4 vThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
  {4 v- W# o: D; E4 u, c# ]•        Maintain the volunteer files and update the database using Raisers Edge
4 M. i& x8 N. y9 k' l1 I•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
, z* O' y. J2 o2 R•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

3 ~, G6 K/ h! P$ YSPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

. K' v6 `& f' L- {: T( Y" oADMINISTRATION
. ?/ U$ q+ w9 {7 j1 K•        Develop and maintain job descriptions for each volunteer position
% e# V' m6 X6 {# M+ ]•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
0 n' `8 p$ }! ~1 h/ X•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
1 ]5 z# W7 A0 Z$ K% H•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
0 U  u! ?9 _/ {- Q9 f# F/ J6 y•        Follow up with correspondence to outside agency volunteers as appropriate
6 {3 U/ |3 `2 M* Y" |0 f•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

1 ~1 R( ~# O4 c1 I  y. ?. `•        Minimum 2 years experience in Volunteer Coordination
1 l) a3 F  m- f5 N$ M$ i4 q•        Excellent organizational skills and multi-tasking ability
  _4 M+ T  `3 a/ c4 o) l•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
. z1 t% @8 }, _5 ]3 K: X, d. m3 l( p•        Ability to work to meet deadlines and to work under pressure
7 _( \! L$ ^8 y' f( l•        Ability to work in a team-based environment, with cross-functional work teams on projects
& D9 ]" I& k( M4 }•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
; b0 i/ R5 C# ~8 ]2 h% MPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
, n' d+ O& j+ _2 e, }/ FApplication deadline: October 29, 2010