Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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OPERATIONS
6 ~/ ]) w4 V0 [' B7 d6 F! e9 H•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
  m6 T* Q6 ?" c•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
4 A& V, U) v& h3 b9 ^0 k& I: d•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
. m1 X* D& K2 b4 A$ b•        Identify and implement best practices in regards to volunteer development.
. i7 y8 k- W4 u) V$ C+ b•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
# y$ f8 M& E7 m; I- \+ {- l•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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6 d* H, B. j* z1 m. b* Z7 _: `0 ^SPECIAL EVENT PLANNING
8 V) A6 @( k: O5 f•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

: X0 r+ C3 I+ A; l' g; B$ FADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
7 w! p# {( }6 T0 s•        Provide feedback on volunteers’ performance, as appropriate
7 ^; M0 I) [; U% f# {•        Ensure Human Resource policies and procedures are adhered to within the department
! E7 v: C# b1 c•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
7 w# \: N/ o& r& R+ M$ g•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
4 J4 j: P! [5 q0 v* _•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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: N1 q' v1 y3 rFINANCE
6 T) `( z) v4 `: \- C•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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9 K4 r) y& j7 uINTERNAL/EXTERNAL RELATIONS
9 A: I6 o4 D# K) c•        Act as liaison to the Y-Knit group of volunteers
+ m" [# N  |7 h+ F0 t•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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; Z1 m8 E4 b& ]% m* bQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
5 G0 h1 A) q7 \•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
9 t" D3 _- |4 RPlease submit all resumes to the Recruitment Coordinator:
3 i7 F7 _+ z- m7 Q9 }Email: recruitment@ywcaofedmonton.org
$ w0 v1 @: D$ ?- g" ?" n- GFax: 780-425-7467
Application deadline: October 29, 2010