Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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. i9 g0 A6 k1 v* q1 y8 w$ q/ jJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! X3 I! @9 X" N# L2 C•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
3 x& M2 ?# o( H6 r" @; d' Y•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
2 g' q* M, q" h•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
  S* B9 C1 k- e# m2 B6 Y: E( e1 R•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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+ E$ V' ^. K6 s' a$ j/ m: sSPECIAL EVENT PLANNING
* J8 }! p0 h2 m  ?•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
4 O4 Q  t5 R) z& w/ J9 }8 q•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
9 Q5 n: Y$ t4 g0 G- |: m9 ^; V7 }•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
•        Maintain monthly and yearly volunteer statistics for reporting purposes
2 a$ ~. r& v1 |3 `•        Prepare a regular monthly program report
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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

# v0 G7 k1 G$ U, sINTERNAL/EXTERNAL RELATIONS
•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
, Z- Y* q$ u0 V( P1 z' ]•        Follow up with correspondence to outside agency volunteers as appropriate
: Q% n9 n" L4 O•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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Qualifications:
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•        Minimum 2 years experience in Volunteer Coordination
, z9 l; Y4 U9 z6 I•        Excellent organizational skills and multi-tasking ability
* z4 a4 X8 r: @5 h& ~* W•        Demonstrated superior volunteer supervision skills
  Q2 g2 M- `6 y5 N3 l: \3 C# E•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
! F- |  |& o2 X•        Ability to work in a team-based environment, with cross-functional work teams on projects
; r: ]1 {, l) \; ^: [5 ^' }•        Sound judgment and ability to maintain confidentiality
" Z) J. |' S1 h3 ?% Z•        Knowledge of Raisers Edge software would be beneficial
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$ ?9 C: u  ?8 n% F8 \  ^* IHow to apply:
Please submit all resumes to the Recruitment Coordinator:
: ?9 n, {, p7 s# x' N. ~: u5 d- zEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
Application deadline: October 29, 2010