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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 3 D: p) L# c! B3 x7 _8 w2 b
Company: Delta Edmonton South No. 2 0 M* l4 r) F: |: t5 g$ A
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
5 y) x, U9 F- k* X% fWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
0 D% V! M0 [6 N& r: e3 E& ~Vacancy:  4  1 x* n0 T) Q" E

& j1 u, n' k) S3 ]2 zJob Description:        1 k# E+ P; ~& o/ Z' N& K
-        Checking guests in/out
2 J3 e1 L9 X; K9 d2 O# ?7 [0 |-        Answering guest inquiries regarding hotel services( m- z# P% `, A+ f( ^$ p6 J
-        Provide information about services available in the community and respond to guests' complaints 9 z0 L$ \: ]; i: P6 l& F
-        Answering telephone calls and handling/ balancing cash
' U# X- O7 k/ @7 t-        Balance credit card machine 0 z3 z  B# ], Z; R4 c
-        Maintain an inventory of vacancies, reservations and room assignments
1 `4 L" R0 F& T2 r% {7 W; U-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 8 N2 C% l" S# f3 E; I
-        Present statements of charges to departing guests and receive payment4 L7 I0 D1 z; w, e5 B
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards " S6 A4 B. r( W
-        Perform other duties as assigned by Assistant Managers 2 p/ S3 g( v0 L
Skills/Requirements:
& q' @6 j$ C) P4 g+ C* e$ V$ D+ |, b-        Completion of High School2 r# P% }: \. ?/ U0 H9 Z
-        Strong English communication and interpersonal skills ) V4 d( o  k+ i2 R9 j/ I+ G9 o- r
-        Good computer skills     , {, {- e6 O, a" q  l( ]' u  S
-        Must be able to work with minimal supervision in a high pressure, high volume environment
1 ?/ d& z$ Q0 o2 l3 g- J-        Minimum 1 year experience, strong guest service skills $ U8 B5 @) }5 q$ c
-        Ability to work night audit shifts and weekends : O9 T' R( h) a, G! x/ C
-        Emerit professional certification for front desk agent is required  
% v: \' J' Q0 @2 T. R4 d6 N/ w
- Z, N; K+ s% q3 ~- l( `
, A1 o1 ]) ^$ U6 A0 [3 }5 ]Please apply in person or send resume by fax:  780-434-5298  $ Z# r8 Q# o, X- |, l1 |! O
Contact Person: Heidi Crites  
; |+ L$ G# M; I! JTitle:  People Resources Director
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