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Position: Hotel Front Desk Clerk (NOC 6435) 8 F& K- i2 o+ f
Company: Delta Edmonton South No. 2
& ]; Y6 Y4 k* _5 i9 z# o( s1 oLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
% U, n j* c3 Z# R5 V& `Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
+ r/ t. C8 @+ ~0 sVacancy: 4 5 Y/ S3 Z( G+ d, W: x
/ [: K8 E; `6 t. h, X0 x
Job Description:
T, E3 ]4 T* Z# D r( J! g- Checking guests in/out ! O. G. D$ h6 x
- Answering guest inquiries regarding hotel services% {8 u+ m) g0 [* j4 |% g
- Provide information about services available in the community and respond to guests' complaints 3 N! q. w4 k$ M
- Answering telephone calls and handling/ balancing cash
" Z8 S. C ~% p: g8 j- Balance credit card machine
1 z. B" V' n; I ]" H% o |7 e- Maintain an inventory of vacancies, reservations and room assignments / y, q* O) w4 V; J+ {9 J
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 8 i9 B7 H( q& r+ H% t
- Present statements of charges to departing guests and receive payment
6 W X' C- S- H6 G- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards + R$ V2 s* w! `, n
- Perform other duties as assigned by Assistant Managers ; t" i( I4 z1 N: {/ f" P7 _7 E: D; E
Skills/Requirements:5 P. W) O1 G7 z" t# F8 ?
- Completion of High School
. g- g* d9 q" I- ]) M! i% w# c- Strong English communication and interpersonal skills ! S5 N! Z: ~+ |3 v
- Good computer skills / v2 A- y o, C6 y' S
- Must be able to work with minimal supervision in a high pressure, high volume environment# I8 {: c& z4 J: Q0 Q9 B* W5 K
- Minimum 1 year experience, strong guest service skills & ?9 D4 A% p' |' ~& s
- Ability to work night audit shifts and weekends
$ h" p+ s1 a- K9 N( H3 M- Emerit professional certification for front desk agent is required
( i9 J8 c1 V* y6 W( O' `0 I4 l' W* w3 d4 m1 b7 ~" h- m' M
' n# f) o G( P. L- I+ ^Please apply in person or send resume by fax: 780-434-5298
! \1 L* e5 e4 j: G: Z8 BContact Person: Heidi Crites u8 l- a& q- c- F% t
Title: People Resources Director |
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