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Position: Hotel Front Desk Clerk (NOC 6435) * F$ E, |& O# c. n
Company: Delta Edmonton South No. 2 ; L$ ^0 T( X$ y( N
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
4 @1 @ j3 u2 ?/ NWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
4 _; n$ `% K( {- AVacancy: 4
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) F8 d9 i c+ ~0 P; ?* A$ k1 IJob Description: ) e, o! a* T* X4 h4 T# f
- Checking guests in/out 5 m* p& @! C3 }1 {* F( e+ O
- Answering guest inquiries regarding hotel services( X2 Y- ]# u) u6 b! G
- Provide information about services available in the community and respond to guests' complaints 6 L2 J* n0 }1 B/ s; ]% E, a
- Answering telephone calls and handling/ balancing cash : P6 e% g$ ~2 y" E
- Balance credit card machine + o" z* v& t# v3 Q' ?( [) y8 R- }
- Maintain an inventory of vacancies, reservations and room assignments
8 K D( ^6 k/ W, d' K5 C- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
/ R+ t# S0 Y' F% H( J- Present statements of charges to departing guests and receive payment
$ v4 Q- N) ?4 E8 `- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 1 ~2 F0 D% r C0 M( [0 M# p
- Perform other duties as assigned by Assistant Managers ' K2 Y9 G1 k7 y7 |) ^6 O/ S; M
Skills/Requirements:
& G5 d) t3 b; i- Completion of High School# R0 s! J5 T' u ~2 t
- Strong English communication and interpersonal skills
) e( J) X6 d) L7 x) _2 v" h9 |- Good computer skills
+ x0 u7 _0 p: p% }- Must be able to work with minimal supervision in a high pressure, high volume environment
! y$ _8 F& _; E7 j& g- Minimum 1 year experience, strong guest service skills ; h9 X! f9 o3 h
- Ability to work night audit shifts and weekends 8 j3 b) s# ~$ R6 f' d4 n; C9 Y5 n& L3 I
- Emerit professional certification for front desk agent is required - A9 G' }; |' E7 t
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. g8 H# d9 t$ e) ?5 j' E4 S6 n& |: [Please apply in person or send resume by fax: 780-434-5298 / b) D8 {3 m6 }; I
Contact Person: Heidi Crites
3 ^1 j% d% j& o& J$ K f% h) CTitle: People Resources Director |
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