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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 3 p* Q, v1 D; M" p. Y& b
Company: Delta Edmonton South No. 2
# p" p0 J3 J( |- Z" L3 U1 n* mLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
; T1 W1 n9 B2 V' b/ wWages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            & W) r; v6 Z. u' B% f: r9 V
Vacancy:  4  
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Job Description:       
: k$ t' n" W+ D% o-        Checking guests in/out
, p  Q- I) d3 c. `' ^* d-        Answering guest inquiries regarding hotel services
* ^! o: }( {4 X9 `5 w1 g% y-        Provide information about services available in the community and respond to guests' complaints 7 A# Y7 ]5 B  e* U3 {- B
-        Answering telephone calls and handling/ balancing cash
9 l# A  ~/ w+ P& r-        Balance credit card machine ) ~% p$ K' y) ]- \, ~
-        Maintain an inventory of vacancies, reservations and room assignments
& G$ j+ ]* c$ Z8 o, R-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
0 y* M5 Q' p4 f2 {-        Present statements of charges to departing guests and receive payment* R: V7 r3 J4 K* c) x3 a
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
5 e/ Q# M$ K' I: u- U* L-        Perform other duties as assigned by Assistant Managers " p2 H/ V; ]2 F
Skills/Requirements:+ b: G' q) ]& d: K& \! \
-        Completion of High School
3 s. E; v8 B$ i1 P# W5 O-        Strong English communication and interpersonal skills ' v& N3 N( D7 j) F& J
-        Good computer skills     
. D$ Y# g& ^- g  Z( r-        Must be able to work with minimal supervision in a high pressure, high volume environment; L0 a( ^+ Y& G  _0 L
-        Minimum 1 year experience, strong guest service skills
7 n! V  w2 F0 j/ A-        Ability to work night audit shifts and weekends 3 n! T) T7 X: C; ]/ A  m: W
-        Emerit professional certification for front desk agent is required  
, A+ ]9 f+ U0 u: J
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+ v+ j% l3 I0 @* ]Please apply in person or send resume by fax:  780-434-5298  1 |7 Y$ r+ c; s  f) T4 \
Contact Person: Heidi Crites  ) J, [7 `& b1 b/ U2 z- i
Title:  People Resources Director
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