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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) 8 F& K- i2 o+ f
Company: Delta Edmonton South No. 2
& ]; Y6 Y4 k* _5 i9 z# o( s1 oLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
% U, n  j* c3 Z# R5 V& `Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
+ r/ t. C8 @+ ~0 sVacancy:  4  5 Y/ S3 Z( G+ d, W: x
/ [: K8 E; `6 t. h, X0 x
Job Description:       
  T, E3 ]4 T* Z# D  r( J! g-        Checking guests in/out ! O. G. D$ h6 x
-        Answering guest inquiries regarding hotel services% {8 u+ m) g0 [* j4 |% g
-        Provide information about services available in the community and respond to guests' complaints 3 N! q. w4 k$ M
-        Answering telephone calls and handling/ balancing cash
" Z8 S. C  ~% p: g8 j-        Balance credit card machine
1 z. B" V' n; I  ]" H% o  |7 e-        Maintain an inventory of vacancies, reservations and room assignments / y, q* O) w4 V; J+ {9 J
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 8 i9 B7 H( q& r+ H% t
-        Present statements of charges to departing guests and receive payment
6 W  X' C- S- H6 G-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards + R$ V2 s* w! `, n
-        Perform other duties as assigned by Assistant Managers ; t" i( I4 z1 N: {/ f" P7 _7 E: D; E
Skills/Requirements:5 P. W) O1 G7 z" t# F8 ?
-        Completion of High School
. g- g* d9 q" I- ]) M! i% w# c-        Strong English communication and interpersonal skills ! S5 N! Z: ~+ |3 v
-        Good computer skills     / v2 A- y  o, C6 y' S
-        Must be able to work with minimal supervision in a high pressure, high volume environment# I8 {: c& z4 J: Q0 Q9 B* W5 K
-        Minimum 1 year experience, strong guest service skills & ?9 D4 A% p' |' ~& s
-        Ability to work night audit shifts and weekends
$ h" p+ s1 a- K9 N( H3 M-        Emerit professional certification for front desk agent is required  
( i9 J8 c1 V* y6 W( O' `0 I4 l' W* w3 d4 m1 b7 ~" h- m' M

' n# f) o  G( P. L- I+ ^Please apply in person or send resume by fax:  780-434-5298  
! \1 L* e5 e4 j: G: Z8 BContact Person: Heidi Crites    u8 l- a& q- c- F% t
Title:  People Resources Director
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