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Position: Hotel Front Desk Clerk (NOC 6435)
2 F/ f8 ^1 n7 f3 d" ACompany: Delta Edmonton South No. 2
- \/ B: `; L3 M: C! C( c9 c: WLocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 & E R! t. y2 i. C% T
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
0 [1 O9 q. {$ FVacancy: 4 4 [1 }+ y# q+ L8 B. C
% U y3 @9 m7 D7 m$ d8 `4 O
Job Description:
8 r& h/ @6 a) H. [; n+ p% O) a- a- Checking guests in/out
8 F+ g. [: @8 Z7 y7 L- Answering guest inquiries regarding hotel services
4 o# ^$ ?: h$ }" h- Provide information about services available in the community and respond to guests' complaints 5 d/ A, J5 T m! U. e. n
- Answering telephone calls and handling/ balancing cash
" h9 N6 X2 X: K, R- Balance credit card machine
; p8 F$ z: z* }- Maintain an inventory of vacancies, reservations and room assignments , E( c; e8 P8 b8 R8 {
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
; y. {5 ~- q( Z- Present statements of charges to departing guests and receive payment
0 }" Y" V0 N/ i1 T) O" _- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards % Q9 }& i7 m1 a) B" S
- Perform other duties as assigned by Assistant Managers
6 K1 v% }6 X' e4 p2 ~; R7 }0 bSkills/Requirements:
1 r( d8 I- o" C3 f- Completion of High School" _0 H6 N2 P' j
- Strong English communication and interpersonal skills
" U2 y3 d3 j8 ?- Good computer skills
& @& y! Z6 Q) _1 r* [+ u5 }- Must be able to work with minimal supervision in a high pressure, high volume environment
9 f8 U$ _8 a6 K6 l- Minimum 1 year experience, strong guest service skills ) Q% U; Z7 J( D: q1 r Q0 b k
- Ability to work night audit shifts and weekends
6 _' h1 ]3 ?5 d$ p- Emerit professional certification for front desk agent is required / s4 }& O# [5 a7 l4 r6 B, w
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$ P* y) I8 H; h9 t/ z6 }Please apply in person or send resume by fax: 780-434-5298
+ x J1 e$ z9 V! W: p$ qContact Person: Heidi Crites m% f8 G* H+ r
Title: People Resources Director |
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