ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
, j3 \1 K1 T0 W# O4 C. d# nTerm: 1 year contract
5 y( ]: ^$ D2 nHours of Work: Part-time: 21 hours per week
: X+ _0 v: u2 ZClosing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
+ M( ^% r+ w  i. h, D-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
$ G* L/ }/ Z: z; U-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

9 ~) e1 J9 ]$ y6 l/ E+ QQualifications:
-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
1 p( L. ]+ S" z-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 m! z* X  `2 ]; A6 p1 C% Q6 n3 rNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.