ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

8 C: t  X( B1 L. {6 nPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
2 \" q- q  {6 v9 L& ^) K2 m% q" WTerm: 1 year contract
% N. C* t8 }, C4 m1 `( BHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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Job Description
5 N* B$ L  \$ W" o7 ^-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
% b* B& B4 z, Q+ ?0 @-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
& F6 F5 g- R* \/ P7 e-Train and supervise volunteers at front counter or reception

, F- w& W6 R5 c* C: q9 eQualifications:
8 \% N9 t0 @' F7 h( v2 i-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
, a* o( \7 D) b0 q-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

$ s' M& t% o/ g7 w9 gDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
# v1 m4 x( T; R6 R  o+ v) J/ ~9 aNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.