ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
7 k9 m& T; m4 W) U/ b( q
3 Q5 H( a5 f1 NPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
( {5 S; ?0 u6 o0 u8 NClosing Date: October 5, 2010

0 M: e3 ]7 H7 u4 U* F" n% YJob Description
' K2 H% W  C5 Y1 L) k" m4 l& C  u: D-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
( w1 W+ s7 W0 _; }: E/ j) S-Train and supervise volunteers at front counter or reception

Qualifications:
; I9 h- \$ \0 D1 N-High school diploma or above, two years or more related work experience
0 N7 @  i6 K5 m& O) d-Exceptional customer service skills, ability to handle multi-task requirement
2 X% U7 P7 }& ^. W( {-Works well under pressure, ability to work well independently as well as in a team
+ a6 U) E5 T' N; q3 F9 U/ y-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
( r; F9 `5 F/ _2 r& o: w) z-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.