ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
8 @" J9 a, ?* W$ M. zTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

0 L  n" s1 \4 J1 F' Q: gJob Description
% n! ~/ J$ r8 O! Z0 C7 Z-Answer multi-line phone calls professionally, politely and directing the calls correctly.
0 b4 q2 Y  N# L/ f; x0 J-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
# ]7 o( u- E3 V+ x-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
) F. Z7 `8 E; R7 s# Z  N) b-Train and supervise volunteers at front counter or reception

Qualifications:
- s, ~- N  [( p- t3 W* z( V-High school diploma or above, two years or more related work experience
9 i  o$ R9 ]  ^3 a# V. h; I  _% X-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
, s: D3 m+ K  B5 b-Requires police security check at the expense of employee and child welfare check
  V. w' l( I: P; A9 Z2 _
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
9 R' [8 f3 p! h9 p) N4 l6 \Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.