ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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9 W8 ~. p8 J8 z  u4 mPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
6 H0 k4 \  q' Q; h& s" t" f: UTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

$ D2 b! h9 D7 B. h! c0 {Job Description
2 t! h+ q! A6 [* k# A- G+ S& o4 M-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
. {+ ?- C2 ^0 x" E' G- s-Reports to the program manager and provides clerical support to all members of the ISP team
# F% U" m, Q. |/ W-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

Qualifications:
8 N3 s! r- W' `3 x- O-High school diploma or above, two years or more related work experience
. \% G* z( J" t0 R. H-Exceptional customer service skills, ability to handle multi-task requirement
$ G  c' N& K6 F* K' A  z% ]-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.