ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

. D1 h- {6 T/ m% yPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
4 ?% z" U) k4 P9 H1 DTerm: 1 year contract
4 A, s; ]! p+ Y. o& ?+ LHours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
, Q) y# R+ K: j- w-Train and supervise volunteers at front counter or reception

7 _( u4 e  e5 z3 a( L9 lQualifications:
7 e. N) T6 y  F% X" ]( v-High school diploma or above, two years or more related work experience
-Exceptional customer service skills, ability to handle multi-task requirement
9 j, V  p' a" p9 O-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check
5 D9 W: U5 A$ e7 s
Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
; w3 ]" c& l! S* m. d1 @1 o4 bNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.