Receptionist

又见炊烟

Receptionist

, I$ g8 R3 G- N9 h% a! I8 WThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
9 S! S3 O6 @& w
Job Duties/Responsibilities:
$ S, |# I' v( s9 V* _0 k
Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
6 \! @5 p( I% P. N•        Arrange courier services for all departments
! o1 h* `8 C; ?, C% j•        Oversee Y-Knit program; provide support to its volunteers
( s! [" i( e+ Z. |# V5 Z% P! y. J! T
( }) L$ f7 P2 f7 sAdministration
- o* Q# F" O3 a6 }•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
+ ~* c: X% s, u•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
3 }6 }3 [; x! ?% T•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ `  }0 U7 `6 j4 x8 S& N•        Assist with task management for administrative volunteers
1 o& x# x+ K1 o4 T7 j) M•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
7 c2 J; r, g7 I: \5 p4 n. @8 Y! P
Registrar
/ L# V9 I8 X4 |) ^& Y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
9 L' K! T5 e- e" `3 |/ W5 U% ?; s•        Assist YoWoChAs Outdoor Education Registration as required


# O% D6 M/ C) F1 P2 Y0 @# x: [Qualifications:

  C& ?* P6 B1 K0 a- r0 }•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 u  i9 Y  G8 v2 D•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) f7 m2 p$ F0 j5 a( u•        Skill in Desktop publishing is an asset
# ]4 E+ Q! @( W) P, L2 b' a  N•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
- s7 q2 C# U% }/ [•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
  D: \$ p8 ]; Z$ m9 a•        Able to work independently

3 b: D; H! v" w  s; C2 PClosing Date: July 13, 2009

Please forward your resume to:
# e, J# N3 u2 s# a! fYWCA Edmonton
Recruitment Coordinator
8 G5 {6 T! b- F100, 10350 – 124 Street
Edmonton, AB
: s8 n  u7 d4 D4 b" I3 g! s. a- HT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

  @4 S6 K7 }4 e5 x; N& m1 QTelephone:  (780) 423-9922
" h( ~) j6 Q7 u0 f
Website:  www.ywcaofedmonton.org