Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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; k  Y4 [+ B/ `6 T3 MJob Duties/Responsibilities:

Reception
) y; P* O/ D8 F- l' S7 M# f: `•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
  O! d" T& G! b6 n•        Arrange courier services for all departments
% b" s, F0 ^; f4 Q•        Oversee Y-Knit program; provide support to its volunteers

Administration
1 H4 I. l" N% s9 Q7 \•        Receive sort and distribute mail and packages; post outgoing mail
# ]: ?9 i- `& O9 S  v# m: i* p•        Sort and distribute mail and deliveries
) ~) d2 j0 l7 D- a% T6 c0 @+ d8 T' m•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
! C" R0 M* C4 I# Y3 X•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
) Z- p4 V" Z6 r' @6 P•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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: A0 {! B" s$ ~! ORegistrar
4 I( C, U0 E& E# j; {: F( _/ e•        Accept and process registrations for participants or attendees at various special events and staff training
" L5 K* j3 V# z  J3 Y3 }/ O  ?•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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& P( c5 v" J1 p8 M7 N5 t; y" wQualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
2 L' a9 m: y& b! |" B8 F  ?•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
) s+ Y4 I3 q" `: Q# S6 {) U•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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" A3 |- X8 c9 ^7 G$ Y7 ]Closing Date: July 13, 2009
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Please forward your resume to:
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Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

, f6 V6 E# z0 Q: rE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org