Receptionist

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Receptionist
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2 @' J3 B- P6 _4 t+ a6 AThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
2 E3 d8 g  i% E" ?•        Greet and provide assistance to incoming visitors
0 T, m: Z% j: _•        Answer multi line telephone system
+ Y$ [! [2 l% E& z  {•        Receive and distribute mail and deliveries
+ _: y! q7 U% B/ z4 h$ Y, ?•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

' ^4 U: ]2 g! {. ~  sAdministration
& @" D/ t8 j% Q9 n) S9 q•        Receive sort and distribute mail and packages; post outgoing mail
7 o2 ~4 ?' G- T•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
+ m+ z& Q, Z/ E+ H•        Update and maintain databases as assigned, including those for Fund         Development and Administration
0 F( V% V, ^( y. P& n•        Assist with task management for administrative volunteers
4 w8 N% k# _* w, Y•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
/ k7 u% r% c; Y3 {) b, V•        Assemble and forward information packets as requested

1 N1 i6 l7 }! e! w" _! s1 b# VRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
; `' _5 _! U# i; d, t$ ?( J•        Process payments for ticket orders and registrations
; Q# J7 n: B# {% a8 \•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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2 I2 k3 Q& C2 `/ z8 n  l$ o+ b•        Minimum 2 years office experience in areas related to office reception, and office procedures
2 C6 J. \3 c/ y* y•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
0 \. o+ V0 }9 ?$ Q. V4 W•        Skill in Desktop publishing is an asset
7 M' J2 y+ T3 W•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
) r; }# q# r/ G+ Q& j•        Able to interact in a positive manner with diverse population
6 F7 w2 H$ s+ o; b( j% f•        Strong customer-service skills
+ k, A$ h* Y( D7 ^•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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. c& F$ B0 h9 K! GClosing Date: July 13, 2009

( _- l* R" }2 `$ H0 |6 kPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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' a0 l; V: U4 b/ K+ I' OTelephone:  (780) 423-9922
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5 f4 V/ Y4 `" z: ?3 Q7 ZWebsite:  www.ywcaofedmonton.org