Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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0 m; r$ A# G  D+ d. jJob Duties/Responsibilities:

& W+ ^  g$ Z) z' w/ T2 ~* cReception
0 w4 a  V1 F) ^$ x$ C! [•        Greet and provide assistance to incoming visitors
+ g  J5 o# b. l4 G0 x! Q  T* S•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
1 P8 Z6 C, o0 I4 z3 @8 K& }" G•        Arrange courier services for all departments
2 I0 E: _& k5 Y•        Oversee Y-Knit program; provide support to its volunteers
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Administration
% K: |% W0 ^2 s•        Receive sort and distribute mail and packages; post outgoing mail
2 F; O* T1 x" o; J5 y5 Z•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 K& g* Z; _+ O& u3 V' l) A' ~•        Update and maintain databases as assigned, including those for Fund         Development and Administration
$ ~2 h% o( M& X•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
$ S2 a, A0 E) N9 C5 h, D6 [•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

* ?* v+ x" c8 rRegistrar
4 T, q5 H. w# W6 _; l7 y# \  v•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
; m) m& w1 ?9 m, C•        Assist YoWoChAs Outdoor Education Registration as required
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* g% ~" O) Z2 F- q) {  tQualifications:

% }: E9 N5 t' R/ z( P•        Minimum 2 years office experience in areas related to office reception, and office procedures
9 J3 A- s# L( k4 ^7 }, b# n•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
' X. k  R4 T2 E5 N6 l' n" G•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
- U2 ~( h! T6 n" B7 O/ ^' W•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
2 [  i( Q% _7 R0 J6 m- h: [+ S•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
YWCA Edmonton
$ `4 M7 e' E9 q! g, }! HRecruitment Coordinator
100, 10350 – 124 Street
! Y! ?* U/ z: q% J+ J/ x& E$ r" VEdmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org