Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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& f$ d& L) X  e  T) I$ p8 l' f. kJob Duties/Responsibilities:
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Reception
•        Greet and provide assistance to incoming visitors
! ~2 E/ B8 z) q  \•        Answer multi line telephone system
- J& V* H& R# e3 ]3 D! H•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
) {2 y, q1 M) o  A•        Oversee Y-Knit program; provide support to its volunteers
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/ R; w* j* Z7 v1 x  k- g  ?& UAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
1 O0 U& S3 W' `4 {5 b7 G( c- d- @( H•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
) s0 z* K) |/ k2 X' T5 N. X•        Update and maintain databases as assigned, including those for Fund         Development and Administration
* q& r& T% P4 k0 r•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
4 M+ ]4 l9 S. a5 `6 b1 X•        Assemble and forward information packets as requested
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6 d2 N) T% }/ t+ O3 t5 \! }Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
0 |" K$ v# L1 |6 F) ~6 T6 z# T•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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6 f2 f7 u3 A0 f6 C•        Minimum 2 years office experience in areas related to office reception, and office procedures
" h( L) I, ?3 A+ g: J7 r2 f: V( P! v•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
5 U& _$ }, U" d' F•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
/ P; ^  t4 T7 ^- T) s9 ?1 I$ y•        Strength in multitasking, prioritizing, and meeting deadlines
5 _& M7 G$ z' T•        Able to work independently

) ~9 {$ Z% k: f1 ?; [* ?Closing Date: July 13, 2009
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Please forward your resume to:
$ ?0 L2 d/ }! H" h' e2 p3 }, FYWCA Edmonton
Recruitment Coordinator
# S) ~% K9 @: F) T  L7 n% H100, 10350 – 124 Street
Edmonton, AB
T5N 3V9
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

3 O; f  ~, g! H8 fTelephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org