Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

7 v9 [! f$ {8 d$ w; ?+ {6 }3 KReception
•        Greet and provide assistance to incoming visitors
2 y% d3 j& \5 N( \0 q•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
8 w# H+ s: v) a8 l•        Arrange courier services for all departments
5 R/ R( s" z5 N( K; c& h•        Oversee Y-Knit program; provide support to its volunteers

, W& {; }. O( b1 e8 f5 q) p7 H) KAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
  y2 W/ i' `8 M$ \•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
/ G& W( n( S5 h- N5 N& D: {4 p•        Create monthly staff bulletin and prepare for distribution
! f" u9 N% o2 d' M•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

- J7 Q9 M' n5 h" X' b* x( {3 C' sRegistrar
•        Accept and process registrations for participants or attendees at various special events and staff training
  C" v, q9 V: x" Z! D9 E0 O•        Process payments for ticket orders and registrations
' t- a! j% p, m•        Assist YoWoChAs Outdoor Education Registration as required
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3 f1 e8 W5 U7 b7 Y) j9 q: OQualifications:

  L9 ^1 M  ~* N1 n# U•        Minimum 2 years office experience in areas related to office reception, and office procedures
' |; O  H- i" e# M# N•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
+ O6 z- x% Q3 X! o•        Excellent verbal and written communications skills
) F/ A- s! o: j•        Mindful of need for accuracy, detail and discretion
) i$ v( p( M' o8 e% t! `6 u•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
0 S: e+ e" j6 Z: l•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

6 \. Z7 k0 I  ?( R4 ?Please forward your resume to:
5 j5 u9 A, b% e  x* V; z2 uYWCA Edmonton
Recruitment Coordinator
! q( R* M3 r/ S; y, j100, 10350 – 124 Street
7 m3 C4 |2 f4 _% [; O! pEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
: M  `! E- J4 _  H( TFax:  (780) 425-7467
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9 G  C- d; d4 p& eTelephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org