Receptionist

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Receptionist
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The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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$ A$ }5 M* ]! j3 QReception
7 ^' p' a$ n; Q6 K•        Greet and provide assistance to incoming visitors
, @2 c6 {( V  _% a4 q/ T•        Answer multi line telephone system
5 T- O1 ?" A5 B8 r5 L: r+ e•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

7 c& |1 E3 i6 c8 F9 b$ P4 LAdministration
" Y1 E5 g: f, F& X& Y•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
6 S5 Z. W9 \& b% G# S+ D7 ?•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 Q" X2 W7 t. N7 h9 Z8 g- u•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
8 g: O+ \5 R% s•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
% l$ c! T* P, c: ]4 P•        Process payments for ticket orders and registrations
2 h* m. L, q) c; C0 `•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:

$ r; U, s. v$ P, {5 @" u* {•        Minimum 2 years office experience in areas related to office reception, and office procedures
$ O8 L' l8 b3 f7 \•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
+ I. O; ^+ S) x4 g) L3 O1 C) c•        Skill in Desktop publishing is an asset
' M" {& [, f4 y) O$ z& p- u•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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Closing Date: July 13, 2009

) }  t  f/ T5 |& kPlease forward your resume to:
YWCA Edmonton
' F% f( ?5 L# C8 f( w+ V4 TRecruitment Coordinator
8 ?& C, ?, J" T1 d/ j5 v8 r. @100, 10350 – 124 Street
1 E& c5 M  X, ]Edmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org