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Position Title: Help Desk Analyst (ADV114)
* ~, d( K! \: {$ jJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. ! K9 W2 e- J8 a, L* ~' t% c! K$ ]
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 5 `$ w9 K# d* I/ y, `( h- Q# G9 J
Location: Edmonton ) d& A& r1 g" L7 O3 y9 I
Duration:
3 z" P( U% S/ u2 |/ N0 wJob Type: PART TIME/FULL TIME
- Y( ^1 M7 c q7 ], uPositions Available: 1
: X9 t) M/ H( {9 RHours per week: 25-40 ! p1 G7 n0 S! Q' G' N& m
Position Start Date: Immediate Opening
9 e1 h9 ]' S4 W4 \- NApplication Deadline: Jun 30, 2005 + L2 R; ~4 a' p! A
Remuneration: Salary/month -or- Hourly
( k6 N- f; Y9 i' Y$ CMin: Rate: 15.74
* } A! ]# P3 a) L2 Q# ZMax: + ~8 p) ?6 w& f3 r5 D; q- }
3 ?# m/ S9 T5 X7 FApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. , S/ H# Y" |! w: O
Notes:
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Employer: TELUS Z% `4 G0 V% f
Branch: HUMAN RESOURCES + x& z8 b; e! w9 Z; p
Address: 1N - 10020 100 ST
3 I& ~# }0 T; t1 H7 S3 PCity: EDMONTON
3 {, Q* h( K- E. ?$ zProvince: AB 1 Z" {3 A! ~; f2 R6 M
Postal Code: T5J 0N5 . F, v$ z, t/ _
Web Address: http://www.telus.com
3 D! d% L1 \6 A) E0 jContact: JONELLE PALAFOX 5 |( T3 i2 L3 @. Y. E
Contact Title: RECRUITMENT COORDINATOR & Z7 f, q. o) f* ~# \: s- u
Fax:
# ^7 I7 |4 P/ q6 n. }* nEmail Address: |
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