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Position Title: Help Desk Analyst (ADV114)
# n& H; f) ~ y) I* B* m( q* YJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. & J% I: \/ ~7 m; |! P
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 3 R+ `' x0 a8 q
Location: Edmonton
: Z+ G8 G6 A6 T, H; q' NDuration: ) _4 c& {) ~" U h
Job Type: PART TIME/FULL TIME
- g/ D$ A! |1 S; p& R& K; [" ]Positions Available: 1 ' u2 P7 _1 T- N
Hours per week: 25-40 ) l3 K/ n# T8 ~
Position Start Date: Immediate Opening
4 J7 L. y4 P) y7 f9 l2 S" a" R# WApplication Deadline: Jun 30, 2005
/ }( L! \" c" I4 Q5 y8 jRemuneration: Salary/month -or- Hourly * Z! l4 a6 q: S0 N
Min: Rate: 15.74 6 E$ s T# D) F/ C, \6 J
Max:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. ! K0 K# N8 T- b* W
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& a$ R( E5 g2 O. u1 xEmployer: TELUS
( C. H/ J3 k# ^- l K" n+ oBranch: HUMAN RESOURCES ; I- q+ H9 o: O) K% ?: C
Address: 1N - 10020 100 ST o5 }) H1 N4 w1 ]
City: EDMONTON # ], [. I, }7 M! k
Province: AB
) _: u |6 }. D' O, f6 EPostal Code: T5J 0N5
) m; g( g" y) M8 i5 z, m4 }Web Address: http://www.telus.com
+ a& C! J. Z" C. @4 g6 XContact: JONELLE PALAFOX
8 ]- t( O; r! M, R) tContact Title: RECRUITMENT COORDINATOR ) O( o. p) Y) P% Q, V Y( l
Fax: 8 A7 w) u. `! `8 l5 i
Email Address: |
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