Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
5 e% h& V# s+ Y" ILocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
. Z; W' ?8 e9 Y- B  DHours per week: 25-40
$ R9 g) ?# K7 q' VPosition Start Date: Immediate Opening
! S  O# e2 u; E. R$ ^Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
' G/ v% i4 p! [9 e1 l9 ]# aMin:    Rate: 15.74
' n0 P7 x2 b  a$ A" {; ZMax:        

$ X: ~) }# S6 `9 I1 o6 QApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
, v" z: `+ v0 P1 Q/ F: yNotes:  

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8 G5 r8 }2 O0 a+ _7 NEmployer: TELUS
Branch: HUMAN RESOURCES
' T. k0 E" h( ~; ?6 j2 wAddress: 1N - 10020 100 ST
7 |% f0 c4 d) TCity: EDMONTON
Province: AB
7 e- O! @7 ?4 ]5 C- wPostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
6 L! v: Z% k7 UEmail Address: