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Position Title: Help Desk Analyst (ADV114)
) T0 r' ]4 x6 s5 l1 Z+ v9 OJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 7 Y- f$ @6 x# O- U z1 T, }2 b
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, {8 H- t2 n1 W d5 N0 }* s4 ]- GLocation: Edmonton
3 ^8 ]- N' Y; a- L2 N, i- uDuration: 7 @2 n! p6 ?, _0 ?+ t7 z& v
Job Type: PART TIME/FULL TIME , r9 [7 x4 Y- S& [
Positions Available: 1 # J, J( Z$ j) m- x- }6 j9 [4 y2 a
Hours per week: 25-40
$ D5 T. k7 l/ M! B0 l3 n: g2 f# wPosition Start Date: Immediate Opening
5 x* U& u& v3 u7 F/ }/ z) p1 N1 OApplication Deadline: Jun 30, 2005
9 L. J; y+ y+ J: Z7 k" jRemuneration: Salary/month -or- Hourly
+ M' X/ ~* s* GMin: Rate: 15.74 ( P* N7 ]8 p, ^& Y$ ]
Max:
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. % {4 t- c }5 f1 ~% R7 B
Notes:
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Employer: TELUS
) J$ U, C" x: ]Branch: HUMAN RESOURCES ; l4 r- j: E' z0 u- @% g
Address: 1N - 10020 100 ST
3 v! L9 J1 c+ u! Q o' Q& ECity: EDMONTON 6 X. A! g" }6 ?8 i7 }2 ]
Province: AB : R; z% q$ v( l* E* x
Postal Code: T5J 0N5 - H( z& s: d& V. ~1 B+ v
Web Address: http://www.telus.com
3 b, _/ u5 i2 E% HContact: JONELLE PALAFOX 8 L, G3 C6 L+ {9 m# a5 A; f) f& G
Contact Title: RECRUITMENT COORDINATOR
7 C6 B# P( `8 u8 ?Fax: * A' b; f$ H; ^9 y* q0 n6 x
Email Address: |
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