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Position Title: Help Desk Analyst (ADV114) ( B ]) v% e# s6 ?8 ?9 j; P
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 5 Z3 b5 u: `; u% d
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
7 C8 B0 y' F* Y+ uLocation: Edmonton
! i+ A% x: D. J& \& cDuration:
3 P& |: ~$ @7 [+ n. a1 ]# m. d# |$ kJob Type: PART TIME/FULL TIME 4 Z7 V6 v! G0 w' b5 W8 s
Positions Available: 1
/ u1 r' b& v/ c( aHours per week: 25-40
( W+ h0 m$ K4 j4 p7 Y7 \Position Start Date: Immediate Opening
7 |5 q9 d0 j- I7 oApplication Deadline: Jun 30, 2005
# h2 S" c, |2 t4 v# i R( ?Remuneration: Salary/month -or- Hourly % p5 S/ i* T' R6 n# c, k) `2 Z, @
Min: Rate: 15.74 3 l$ y2 D3 e$ c. v
Max: " [: ^$ _- x; i+ j# g' g
1 }+ M2 t+ G; p+ i5 yApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. s4 z% D0 F# f6 K: c% k- ]
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Employer: TELUS
9 Q" t1 C' ~, K9 H+ x& I. d! uBranch: HUMAN RESOURCES + ]) ?/ [1 ~- _5 k9 s+ O
Address: 1N - 10020 100 ST ( ~$ P. [6 Q" f
City: EDMONTON ) Z% F; t1 t4 t" {
Province: AB
6 }: ^+ H" R/ Y" d/ yPostal Code: T5J 0N5
# V2 H& ?' \, i( b, S' K% LWeb Address: http://www.telus.com
0 w3 [! U/ e$ e/ [9 M3 nContact: JONELLE PALAFOX 7 O+ C: t& i g3 W
Contact Title: RECRUITMENT COORDINATOR
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