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Position Title: Help Desk Analyst (ADV114)
7 }" h) r( ]% P: d9 m, q- ^; O ~% VJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 2 ~4 b' O; M2 Z; d. c& v, z7 o
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team 6 h. E4 c1 \ g' Z r4 B! X
Location: Edmonton % F2 z% J+ S7 ^. q
Duration: ; _) s% }) T0 C# s( Q0 [* Q/ R
Job Type: PART TIME/FULL TIME ' j D) V$ m/ b* e7 u* Z! ^- c8 s
Positions Available: 1 : w( a& H5 W# q8 s6 n$ D* k& X
Hours per week: 25-40
8 n$ w4 y* \- T/ ?, M1 ?. uPosition Start Date: Immediate Opening ' U# l) A! J# S" E s
Application Deadline: Jun 30, 2005 " j) i& S7 A! J# Q2 V! |. x7 C
Remuneration: Salary/month -or- Hourly
, O: @0 e8 N! m0 N: u `2 SMin: Rate: 15.74
+ G* s" g& _, y8 Q" rMax:
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: m$ i# G- [7 X" D+ WApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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Employer: TELUS ) f7 c* W8 v U& a. x
Branch: HUMAN RESOURCES 5 S+ w/ {0 ^7 b* x6 _
Address: 1N - 10020 100 ST
- x3 H0 j1 S: b, ?. t _City: EDMONTON v$ N+ _1 E# {- ? N( g
Province: AB ) U4 M; N b" `' v9 ^, l7 N
Postal Code: T5J 0N5
; P$ y, p: d1 z4 T9 }. F" c/ ]Web Address: http://www.telus.com ( A4 L( D- {+ r. z
Contact: JONELLE PALAFOX 2 g$ M" V* u r
Contact Title: RECRUITMENT COORDINATOR
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