The above is a 90-day quality study. But most people don't keep their cars for 90 days only. 9 t& D9 z+ a+ y8 r; w; ~% h& h/ n% M7 t
Here is the 3-year dependability study:2 u* X) D+ O/ }) h
(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)" l3 c. J5 J: C2 N$ K