The above is a 90-day quality study. But most people don't keep their cars for 90 days only. $ ]8 t$ L- |5 z' O; c$ K
' D( [' M6 V6 E3 cHere is the 3-year dependability study: 4 F& ]8 R, M, |. ]# V Z" z! f6 s(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)- R" @: V1 O0 j+ x) O0 O) E' S% E