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JOB POSTING- ]3 Y! i# h: s) W
FOR
1 [: ?% `+ M* y0 _OPERATIONS MANAGER - VENUES & PROGRAMMING; k0 }; H/ G9 _' y: i7 @
E: ~( ]+ @; Y9 ]( jREPORTING RELATIONSHIPS2 s. ]3 Q8 x: i- \
The Operations Manager - Venues and Programming will operate with a
( w0 B7 `) t6 G! X& T6 F( f) cdirect line reporting relationship to the SU´s Manager of Programming
4 z# y; D1 z8 ~- tand Venues.
* s! e* H9 m! ]4 ~% ]1 l3 J# |7 V9 s0 O" F
ROLES AND RESPONSIBILITIES
" K0 }; ]8 U' g( i. [8 {! _The duties of the Operations Manager - SU Venues are diverse and
- j& k# D6 \* b' x4 b6 O) R. Aextensive, and are targeted at the all round smooth operation and , r! W: D! j9 P( Y7 L
financial and operational success of the Horowitz Theatre as well as
- Z0 K1 n0 M6 t0 A7 Ethe logistical organization and smooth rental of the additional
: D2 `3 o5 y3 b. i3 b% ]+ I5 c, Pvenues within the realm of the Students´ Union. In the light of that
- V- y: k0 j& s) M) O1 Q' ebreadth and complexity, it is not possible to fully define or 0 L, _: y+ e5 w4 V" O& V" p
describe all roles and responsibilities in a document of this kind.
/ I C' W1 ^2 aHowever, the main roles and responsibilities of the Operations
( {2 y; H8 |$ l4 T" q; _5 I4 J. ?Manager are as follows:& n& [% A& q3 y
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1. Space Roles and Responsibilities; j7 g) U+ r: ]4 D0 g' ~: y* e
: |* i: _8 q+ K" s' b) O5 e2 Da. To ensure, at all times, that the venues listed below meet the
- Q' t. D5 ^' G3 x; v2 B# Happropriate standards, requirements and needs, and contributes in a
, | \+ A7 `# {, ~( A" v) p4 upositive way to the smooth operation and success of the individual
: g# S; f( T4 Q: ]renter.) A% b6 r. P% |# N: Q7 i) a
· Myer Horowitz Theatre. u* m1 d/ v0 [: X2 |) }
· Dinwoodie Lounge
4 T" ]; M: A3 m$ _1 N" l· SUB Stage
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b. This includes, but is not limited to, the following:, Y: T5 c0 g9 w* {/ |! s
· To plan the capital and supply expenditures to meet the : z; a3 w# a+ h
production and facility requirements.+ n* x9 U6 ?/ O- A8 X" ~
· To ensure the day-to-day compliance of the venues with existing
9 R) |' J( v: l j* [safety regulations and building policies.- Z' i8 `7 \" b$ ~5 { E7 _
To ensure that the maximum potential of renters is met.6 C& R6 K9 d8 B# N" O* O3 o
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2. Marketing and Promotion! c: L3 ]* N1 q2 U
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a. To develop and implement a marketing plan for the venues that / D2 r; l1 a' {/ T& E
focuses upon advertising and promoting the venue to faculty, 6 G2 W* A/ G0 V1 w* C
students, and internal and external clients on an on-going basis.
" q8 m& u; ?7 P+ I% h5 YThis strategy will include implementing and/or delegating the following:
+ D1 K+ W& {% O- K· To develop and maintain promotional materials, the Horowitz
* b) j0 i: p1 Y: i3 W7 PTheatre and SU Venues home page, newspaper and other advertising; to
$ }/ M( W! S' \8 Ttake advantage of other internal and external advertising
$ |* J/ Y f* b0 v3 D7 E+ qopportunities; and to develop press releases and other promotional e% r, y+ e+ q( s
literature on an ongoing basis.! }7 m3 N6 F) Q8 V, ?& q5 o
· To coordinate tours of the venues for potential renters.2 {) Q2 Y, g9 Z! r, b& f
· To promote upcoming events in the Horowitz Theatre through the ; T# p' \9 ~$ m9 v7 a$ S3 D
use of the Horowitz Theatre Home Page and the SU Events Calendar.2 b8 Z1 ^2 l R2 X! T% i1 ~. e
· To develop new external clients for the venues.
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+ M6 H+ C2 ? H; ^0 H% _3. Staff and Supervisory Roles and Responsibilities
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a. To ensure, at all times, that the venues are adequately and cost- 5 ?9 |3 p3 E s; j3 u" n0 l
effectively staffed, and that the staff utilized by or within the
* O4 ~& Y, a rvenues meet the appropriate standards, requirements and needs, and
4 t# M/ A+ j) ?) |3 ycontribute in a positive way to the smooth operation and success of 3 t- }8 d. m- F2 _! D
the renter´s events. This includes, but is not necessarily limited
, U/ e" d" A7 B* ?- l+ N: L' qto, the following:, r1 ~" }* B. S1 |, ^
· To be responsible, under the direction of the Manager of Venues / H) J) L4 R+ w1 B* i+ R
and Programming, for all staff issues including hiring, disciplining,
: i; ?- B+ q- Z; L+ M* V7 F- \$ aevaluating and terminating, as necessary.
5 L* L! W. w6 \0 L: z, c To ensure that the Horowitz Theatre is adequately supervised at
* b. z/ q% ^( _* F* Q A' L" Lall times, this includes the development and implementation of such / O* a" P* [/ s/ \ @
schedules and rosters as may be necessary to ensure the effective and 5 ?, c: _, P9 Z, t
cost-effective supervision of the venues at all times during which it
! e/ G% c" J# ?- O- D' s. g. }$ D) Mis in operation or needs to be in operation.
; }' ?: C, I- `+ _+ g· To work with the Technical Director, when necessary, to ensure ' l9 a/ v5 y$ S( G, q! v2 \5 Q5 V" o
that an adequate and appropriate level of part-time staff exists to & D0 U) U8 Y- I) f! @
facilitate the smooth operation of the venues and to ensure all
! n' j1 K! U2 L/ \" Vrenters needs are met.
P+ J/ F$ I9 E2 A· To work with the Technical Director to ensure that the skills
1 V3 u; r* I9 l% n! R6 aand attitudes of all subordinate staff are appropriate in light of , ?& k# t' }2 s, q: d/ X: F7 d
the roles they must perform. This includes providing adequate and # h* s2 L, M Q9 d! M
effective training (and re-training) in all applicable and
$ I0 N3 t5 x6 A _2 O6 s, zappropriate areas, and ensuring that the Policy and Procedures manual " p2 S! F# @) X1 w2 r. C5 K) I
is kep up-to-date at all times.# @0 }- ]. I ^4 g- `, y$ V' `
· To ensure all staff are trained in and committed to providing 9 G* j& P6 p/ z6 S; Y
excellent customer service to all renters.
( r0 b' X% |5 A- H· To work with the Technical Director to arrange staff
7 R' [6 T+ m7 jscheduling. To handle payroll related matters, under the guidance n, f' l( h+ p: Q
and direction of the Manager of Venues and Programming, concerning + ^/ k6 n( k& S1 {3 P S
the staff of the venues.
& z, q' q" U( ^· Working with the Manager of Facilities and Operations to ensure
9 M, @0 {% }% s# k7 ithe appropriate setup/tear down of each venue.8 |, I* O/ ?+ U/ Y1 e
· Working with the Manager of Programming and Venues to ensure # F7 x( F ]# e& P7 U! Z1 ?8 j
that additional requests such as licensed receptions are arranged.
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4. Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative - y4 ^/ a# |6 f/ J" C3 D
systems and processes utilized by or within the venues meet the & C" H7 l$ l7 N9 K; W3 _
appropriate standards, requirements and needs, and contribute in a - z% j/ y/ ?" C- ?0 k! E" Y
positive way to the smooth operation and success of the venues. This
) o- i; Z5 ` ^includes, but is not necessarily limited to, the following:( S( U' a2 o+ v, m2 v0 W$ u& @
To provide input and expertise in the formulation of appropriate
: T, v+ Z4 v' i: l+ _4 j# }operating budgets covering the venues to the SU´s Manager of
0 Z5 {$ L a0 F: c% }. |Programming and Venues and to discuss and refine those budgets 7 ^9 r6 O/ m. ]% o# P9 j2 S4 E
Manager of Programming and Venues, and Manager of Finance &
, E/ A( Z7 v3 c( n/ r+ B2 NAdministration prior to their submission for final approval.
* O5 N5 u* _: ?& n· To manage the venues in a manner which adequately and effectively
( `+ |0 W7 x$ J) U2 w# Ureflects the budgets approved for the venues and/or which reflects
+ x2 ]3 e, `- m( u! p; K d1 `+ Lthe best interests of the venues and the Students´ Union.
$ k! {) _9 }: g· To function as the key player in the submission of financial and
9 A1 O7 b8 j2 {& o' Radministrative documentation covering the venues to be used in the 6 c5 m4 T7 ^( S8 L+ g
compilation of monthly and annual financial statements, and such
" y1 _8 N* |* }( Wother reports as may be necessary.
4 h! d3 g5 r) r' [6 d# J· To discuss those financial statements and other reports, together
3 a3 k( J0 P% |6 m' x+ x# Cwith all financial and administrative procedures, with the SU´s 0 N q1 }* I2 Y( w8 N7 Y
Manager of Programming and Venues and Manager of Finance & ! J( ` s: Z f7 _
Administration with a view to determining and implementing action
, s+ I4 H, x( A9 r+ W2 B- v! [aimed at improving the financial and/or functional effectiveness of # S9 R: c$ F2 ^$ H
the Horowitz Theatre.
6 x" j; y4 R* V: M# {$ [6 T& g· To ensure the existence of adequate, effective and accurate job
* _, p7 P H$ t* T" L/ r% ~costing systems to be used in connection with the determination and
$ o4 o, b2 Y# L# D; Msetting of appropriate prices for rental and staffing rates for
% ^0 h) q) m4 }/ _events held in the Horowitz Theatre.8 A* O9 {6 t4 i- X; f- T
· To develop accurate documentation to be used in connection with
* O0 i+ O' d a: Ithe billing clients, and to forward such documentation in a timely
0 {$ I$ Q( Z7 f L7 {manner to the Accounting Department.0 ?2 m& i1 d- E0 D: K, h" q) |8 q7 y
· To recognize, address and handle all matters relating to financial
; e) n2 _3 H2 r3 d' {and administrative procedures and systems in a manner which reflects
& Q7 t* G0 f' G# I sthe requirements of the SU´s Manager of Programming and Venues and ; ?. X; w8 {: Y- D& `7 z' D, @
Manager of Finance and Administration, and in a manner which 2 B" F" A1 H& Y/ R" X' H" P/ c
contributes positively to the smooth operation and success of the
# h6 t2 F F) U4 B9 H1 w% zvenues.
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% ^' H" c* e4 c2 L, c' r* N5. Overall Roles and Responsibilities
@5 R( z, h# m5 a8 R- M; N' la. To ensure, at all times, that the systems and processes used in
. _! ]9 V( Z- u3 G6 [! ?0 c+ srenting the venues meet the appropriate standards, requirements and & e* D" S) H- M! p' X
needs, and contribute to the smooth operation and success of the 0 X- i$ P4 I% o" S
venues. This includes, but is not limited to, the following:; f" Q4 m4 S: K) y, \1 c
4 H9 Y3 M. G; E& L( @/ Q( [
· To recognize, develop and set in place such rental procedures as
7 C- O+ u# ^9 n) R- S6 G- Nmay be necessary to ensure the smooth operation of the venues, this # r8 b/ Y2 Y% V# a
is to include but not necessarily be limited to systems and processes
3 D8 _* }/ r# I; z9 k& l; X0 K% C2 Nin the areas of contracts, inventory management, contract evaluation,
( [$ _4 e8 W+ N) c! A% spricing, costing, equipment usage, rental/contract invoicing, : v) c6 h5 `3 t, j
together with such other systems and procedures as may be necessary
- L6 r, }6 J2 cto ensure the smooth, secure, efficient, cost-effective and
/ Y! [4 H, x& _" E2 pfunctionally-effective operation of the Horowitz Theatre.
3 w9 l. `/ I5 {* }0 W· To recognize, develop and set in place such operational procedures 7 T; b2 [) G. C
as may be necessary to ensure the smooth, efficient and cost-
: U. k$ I) \" v2 q' w6 B, q/ Neffective operation of the venues.
; [% `& ^. B+ s7 n& }& X( ]/ A8 A· To negotiate rental lease agreements (contracts) relating to
" S* H4 Q) U; D4 P; w+ l/ ~8 g, _( ^; gdates, rates, staff and miscellaneous charges.
% @+ e9 J' d4 W/ X· To ensure that adequate inventory is available at all times and % G" N3 W0 w& a; _6 H% ~
that such inventory is stored and issued in effective and secure ways.
7 ^* m2 Q( l9 E· To consult with renters as to facility issues in producing their 4 Q; d t$ G4 `
particular event in the venues.
/ ?, n9 y5 u( I$ J9 I, t0 {- q9 U· To provide the venues on-site staff with such documentation and
4 {0 r% y9 U$ `- u' q$ o) Bsupporting information as it may need to effectively fulfill the
1 P5 S7 ~/ |5 g3 j) [roles they are to perform to ensure the success of the renter´s event.
9 G2 j( d1 k" f" k: t9 x· To produce quotes in respect to staffing costs for a particular
, C( x8 U8 b/ grental with consultation with the Technical Director.
8 d" K6 [/ e: Y1 ~· To ensure that all queries raised with the venues whether from the
) V; b5 d. k; s5 rSU or renters, are promptly and effectively handled and adequately
/ C" L2 m% d) r9 `* s/ i2 U3 uanswered, and to ensure that such action as may be necessary in
4 r6 R( G0 v0 n5 s1 Wfollow-up to such queries is taken in a timely manner.
. p& N" o9 B T& T To ensure that the venues and its capabilities are adequately,
5 T! j& ?) v$ V: a$ Feffectively and cost-effectively advertised and promoted, and that . x9 k$ @5 {- @ q( ^6 T ]& E
the cost of such endeavors does not exceed the budgetary provision 1 q3 G, V. s8 j" u3 Y8 W: V
made for them unless prior approval is given by the Manager of
! L0 u) ?8 D9 D+ x& DProgramming and Venues." x; [$ O4 h1 {4 x2 Q4 M) L
· To act as an informed and knowledgeable resource in the case of % @ B: p8 s. i
significant challenges and/or problems surrounding the tasks of
: p8 |+ |: J. E ~' G+ fmarketing, administration, operations, and any such other matters as ( b# ^& ^5 f9 b1 K6 i
may provide such challenges and/or problems.5 z, L |4 L) @$ W- e
· To attend such meetings as may be required to support the smooth
: d5 h/ @. ?' {& ~7 j" h2 yoperation of the venues or the Students´ Union as a whole.
8 d& ~1 k! g; G5 F" x5 Q7 D/ {- _· To perform other job-related duties as may be required by the
) F. o7 k7 M$ _" u5 A0 oManager of Programming and Venues in order to ensure the smooth and
& y3 s/ A, D/ N* W6 ksecure operation of the venues.
! c" s4 g/ L0 a- w· To recognize, address and handle all matters relating to overall
1 q( H" `* f* C7 h1 qoperations in a manner which reflects the requirements of the SU´s
* C1 O) x) K: `* V& t" W( AManager of Programming and Venues, and Manager of Finance and
/ B. M U0 L$ LAdministration, and in a manner which contributes positively to the , h0 J' @9 r+ \4 y' H
smooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:
6 I6 u) _& I! h& A6 X1) Minimum two years related post secondary education, or
: F1 Q! S) F$ |7 R+ }9 p: J2 `an acceptable combination of education and experience.
* ]7 G3 k2 I. \; J2 l" h1 A' E- m2 x3 p2) Supervisory experience.5 ?8 Y9 H, o9 g2 E( U1 W. b7 _
3) Ability to create new initiatives with little or no . k2 o7 X& H. ]1 E
supervision.% p ]* O" {$ ?. R
4) High level of creativity
5 f% n4 R. k E3 O( ?! c7 Z: F+ H5) Knowledge of budgeting and staffing procedures.
6 \; e: t$ y8 b- `3 E7 ?# R( _6) Excellent organizational and communication skills and / E A2 l6 @# L( M) d \
strong writing skills.; n6 |, Z' g3 k* y, d
7) Dynamic individual with experience in large group and
# g+ f% u5 J: }0 M- ^: F4 S% Jone-on-one promotion.
. M+ J" o3 N C4 h& q$ _% G4 c Ability to work with students, staff, University 6 n" R3 @( P0 E! e9 n
faculty and administration with a dedication to providing excellent / J# x- X1 R9 X+ |
customer service.
" ^) J& H1 C% E" y: {9 K; |; CUnion exempt position2 p! ?0 c+ B9 l' r/ j- t% D
July 6 2007
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Please state salary expectations
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# \, z) v" \+ f* X" R' Z$ WPlease apply in writing to: Val Stewart, Personnel Manager, Box 600 : p; [2 T& c- D! x) i+ o* `
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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